tech support needed. "calibration is not supported"

[Pmexpert]

Hi Mike,
No news?

[Pmexpert]

No reply, no firmware, no timing. Customer service is great!
I promote Diablosport in Russia as an effective and easy to use tool, having lot of friends already bought trinity or intune for GM and Jeep vehicles and I cannot get the firmware for myself!

[mikel]

they must have run into a delay, we get lots of unsupported files all the time due to GM constantly releasing new updates, so it keeps us busy.

We'll get it to you as soon as it is ready, as I have said many times already.

Emailing me every 5 minutes will not make it happen any quicker.

Thanks

[Pmexpert]

Mike, I can accept some difficulties you having with new firmare, but "as soon as it will be ready" is not a reply I wait when asking about timing. It sounds like "will pay as soon as will have money". The only timing I heard was about last week, but It was never happened.
I dont know about new GM updates since I sent u my back up file. So what's the problem?

[Pmexpert]

Mike, as I see, still no reply from you. Nothing. It's May already, and NOTHING. No firmware. No timing. Only few words about some problems. What's going on? Diablosport cannot support clients now?

[mikel]

Mike, as I see, still no reply from you. Nothing. It's May already, and NOTHING. No firmware. No timing. Only few words about some problems. What's going on? Diablosport cannot support clients now?

sorry for the delay, enjoy!

[Pmexpert]

Aaaahhh!!! Finally! Thanx, will give feedback later)

[Pmexpert]

Trying to update. It is asking for password
Key is
47FA 8569 236E BAB6 FE22

[mikel]

you have to restore the stock tune to the truck prior to updating...

[Pmexpert]

you have to restore the stock tune to the truck prior to updating...

I did it already. It is asking anyway. Just took a shot for u
http://img41.imageshack.us/img41/7729/phuppimagegtw.jpg

[mikel]

looks like you saved a backup after restoring it, that should read 'trinity not married, nothing to show'.

restore it again

[Pmexpert]

It asking "restore original backup"? Preesing "yes" it writing "just a second" for few seconds and reloading.
And when connecting to the PC I cannot update crom! It is asking for password

[mikel]

does it still say 'original backup' for last tune written?
does it show your VIN and calid on the next page?

[Pmexpert]

It shows original backup for last tune written
And it shows VIN and calid on the next page
http://img140.imageshack.us/img140/3/phuppimageic.jpg

[Pmexpert]

Update has been started... I dunno how...