Multiple licenses

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garrett
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Re: Multiple licenses

Post by garrett »

The tune can only be modified by the tool that wrote it, but once the tool is unlocked/reset it cannot because it wipes the memory for the vehicle it tuned.
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craig.rayner
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Re: Multiple licenses

Post by craig.rayner »

I bought a multi license and it said unexpected error please contact customer service
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06MonteSS
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Re: Multiple licenses

Post by 06MonteSS »

The inTune i-1000 can NOT do additional/multiple licenses... period...
06MonteSS / DiabLew Tune
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Brentseay
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Joined: Sat Apr 26, 2025 5:03 pm

Re: Multiple licenses

Post by Brentseay »

I just bought a Diablo sport i3 from someone and it says I need a license so I'm guessing it still has someone's car on it still I need to tune my truck help please how do I delete it off of here
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mikel
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Re: Multiple licenses

Post by mikel »

to delete the vehicle, plug it into that vehicle and restore the stock tune to unlock it, otherwise it will need an additional license added for $165 to use it on another vehicle.
Mike Litsch
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Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

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ddtacm
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Joined: Sun May 11, 2025 8:26 pm

Re: Multiple licenses

Post by ddtacm »

I purchased a Diablo in Tune 3 for my Dodge, how may i add another license to this tuner so i may tune my Chevy as well? Thanks, Dan
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mikel
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Re: Multiple licenses

Post by mikel »

update it then when its done it will present an option to purchase in your browser, or, give us a call, 561-908-0040
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
josephg19
Posts: 4
Joined: Sat May 24, 2025 1:35 pm

Re: Multiple licenses

Post by josephg19 »

I am currently trying to purchase the license for my i3 through the browser on ignition. But it is saying “please ensure your serial number is correct”. I am unable to proceed. There is no option to confirm or to continue
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mikel
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Re: Multiple licenses

Post by mikel »

did you get there by connecting to the update agent software?
thats the only way it can get your device serial to the website.
Open update agent, let it update, then it will launch the store in the browser.
or give us a call, 561-908-0040
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
josephg19
Posts: 4
Joined: Sat May 24, 2025 1:35 pm

Re: Multiple licenses

Post by josephg19 »

Yes I let the update agent update, the store launched. But I am still stuck on “ensure your serial number is correct” when trying to add license to my cart. I called but got no answer
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mikel
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Re: Multiple licenses

Post by mikel »

no answer?
please try again, theres always an automated answer if you call that number.


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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mikel
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Re: Multiple licenses

Post by mikel »

josephg19 wrote: Tue May 27, 2025 5:10 pm Yes I let the update agent update, the store launched. But I am still stuck on “ensure your serial number is correct” when trying to add license to my cart. I called but got no answer
are you attempting to do this on a Mac by chance?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
josephg19
Posts: 4
Joined: Sat May 24, 2025 1:35 pm

Re: Multiple licenses

Post by josephg19 »

Yes issue was on Mac. Called in. Got it resolved within a few minute thanks !
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