Custom Tune not being recognized

Post by **06MonteSS** » Thu Oct 22, 2015 9:39 am

mikel wrote:We found the root of this issue last night, its a simple fix on our end, should be done tomorrow or early next week

AWESOME!!

gregory · Post by **gregory** » Thu Oct 22, 2015 10:02 am

Ditto

kerrslight · Post by **kerrslight** » Fri Oct 23, 2015 10:21 am

Out of curiosity is there any update on this? I plugged my device into my computer this morning to see if there were any updates and it did in fact download an update. I tried plugging into my truck again, but still nothing there. My guess is that update was for something else, but just figured I'd ask.

Also one other thing I noticed is whenever I drag the TCM file to the device, the device says file is already loaded, which is fine, but then the windows explorer closes and reopens with the "Do you want to scan and fix this drive" message. That might tie in to this whole thing, but I figured I'd share that as well.

Post by **mikel** » Fri Oct 23, 2015 10:32 am

Yes, as mentioned we have identified the issue and a fix is forthcoming.

gregory · Post by **gregory** » Sat Oct 24, 2015 12:31 pm

the ecm tune that did load was great. when the tcm issue gets fixed what should I expect to change. I do have the firm shift loaded with Lews custom tune and im digging it. :drivingbad:

willyr1er · Post by **willyr1er** » Wed Oct 28, 2015 8:24 am

Any updates on being corrected yet?

Post by **06MonteSS** » Wed Oct 28, 2015 10:37 am

I'm curious too, as I have a lot of custom tune guys waiting to use their custom TCM tunes..

Post by **mikel** » Wed Oct 28, 2015 11:49 am

shouldnt be too long here.

gregory · Post by **gregory** » Thu Oct 29, 2015 6:01 pm

Getting concerned it wasn't as simple as first thought!

Post by **mikel** » Thu Oct 29, 2015 6:04 pm

Nope, just takes a little time, please be patient

willyr1er · Post by **willyr1er** » Sat Oct 31, 2015 9:37 am

Are the last 3 post the update? I cannot read the instructions if it is.

gregory · Post by **gregory** » Sat Oct 31, 2015 9:56 am

Willy,

No it is not the update it will come from Mikel. :drivingbad:

gregory · Post by **gregory** » Wed Nov 04, 2015 8:25 am

Knock Knock ?

willyr1er · Post by **willyr1er** » Wed Nov 04, 2015 8:50 am

I'm with gregory, looks like it was not a simple fix.

Whats the update?

Post by **06MonteSS** » Wed Nov 04, 2015 10:35 am

no update yet.. and they're on a slim crew this week, because a bunch of them are at SEMA in Vegas all this week..

Custom Tune not being recognized

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