"Update your vehicle to a supported CAL ID"

General Trinity Support

Moderator: mikel

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mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: "Update your vehicle to a supported CAL ID"

Post by mikel »

the tool will read out the current files from the truck and ask you to export them to a pc and email them ot us so we can add support for them asap.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
lancer-am
Posts: 8
Joined: Fri Jun 06, 2008 11:20 am

Re: "Update your vehicle to a supported CAL ID"

Post by lancer-am »

Has this been resolved? My truck has been stuck at the shop all last week while they were waiting for this to be resolved.
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mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: "Update your vehicle to a supported CAL ID"

Post by mikel »

lancer-am wrote:Has this been resolved? My truck has been stuck at the shop all last week while they were waiting for this to be resolved.
what are you asking about specifically?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
lancer-am
Posts: 8
Joined: Fri Jun 06, 2008 11:20 am

Re: "Update your vehicle to a supported CAL ID"

Post by lancer-am »

mikel wrote:
lancer-am wrote:Has this been resolved? My truck has been stuck at the shop all last week while they were waiting for this to be resolved.
what are you asking about specifically?
For my truck they have a Trinity tuner and it can't download the updates from your servers, there is this thread and several others that look like they can't either.

https://forum.diablosport.com/viewtopic ... 57&t=58647
https://forum.diablosport.com/viewtopic ... 39&t=58659
https://forum.diablosport.com/viewtopic ... 37&t=58645

I saw several notes saying that you thought it was resolved but it doesn't look like it has. My truck is at Inertia Motorsports and they say they haven't been able to update the tuner all week so they can't load a tune on the truck I had them cam, so now it is just sitting around while they are waiting for it to work.
colorado5.3
Posts: 9
Joined: Tue May 17, 2016 8:48 pm

Re: "Update your vehicle to a supported CAL ID"

Post by colorado5.3 »

the only message i got when connect the tool is "your calibration is not currently supported trinity will try to save your original back up press enter to view CALID"
what should i do after that please any help thanks
colorado5.3
Posts: 9
Joined: Tue May 17, 2016 8:48 pm

Re: "Update your vehicle to a supported CAL ID"

Post by colorado5.3 »

still shows the message cal id not supported this is what i get when connect the tool in my truck "2009 chevrolet colorado V8 5.3L

PCM:
12628994(Main OS)
12630200(system)
12613366(Fuel system)
12613369(speedometer)
12626925(Engine diagnostic)
12628408(Engine operation)
12625997(slave operating system)
12626924(Engine)

TCM:
24243356(Main OS)
24240514(System)
24250653(transmission)
24240512(transmission diagnostic)

VIN: 1GCDS13L798105995
colorado5.3
Posts: 9
Joined: Tue May 17, 2016 8:48 pm

Re: "Update your vehicle to a supported CAL ID"

Post by colorado5.3 »

:cry: :cry: :cry: :cry: :cry:
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