2007 Charger SRT8 - "failed to read pcm original backup

[xcv123]

bump....as requested

Is it okay for the intune to be powered on for that long?

[xcv123]

It seems my computer restarted itself overnight which also restarted the intune. So here's the new key to use:

8B5113
5CA349
2DB05B
6262D1
6004F5

[mikel]

here you go:
551BB57E4F04C530


then click OK or next.

[xcv123]

Thanks. I will reset it when I get home and try it on the car. I'll let you know how it goes.

[mikel]

good deal.

[xcv123]

Nope. It didn't work I disconnected the battery for 15min...i made sure all electronics were off...I plugged it in and it detected my car fine. I got to the Diablo Tunes screen...but when I selected the tune....i got the same error "failed to read PCM original backup".

I even updated to the latest version 1r01H and tried it again still the same error. I turned on the car too and let it run for 5min....but I still got the same error.

Any other ideas as to whats causing this problem?

Here's my XML info...if it helps at all:
<tool_info>
<main full_version='InTune-1r01h 03/29/2012 12:07:10 PM' sw_rev='1r01h' svn='4210'/>
<registration sn='CICPN5D-1' status='0'/>
<restore id='0' vin='2B3LA73WX7H691659' bc='0'/>
<db mfr='GM' tune='1r01d' pid='1r01a'/>
<db mfr='DCX' tune='1r01a' pid='1r01a'/>
<db mfr='FORD' tune='1r01a' pid='1r01a'/>
<system_db dtc='1r01a' vin='1r01a' info='1r01a'/>
<license avail='1' tuned='0'/>
<updates count='1'/>
</tool_info>

[mikel]

Im not 100% sure, id almost like to just y replacing the tool, or getting it swapped out with the retailer at this point.

[xcv123]

Oh ok. So what's the process of getting a replacement? Do I have to send it to you guys? Or do I contact the retailer? I got it from TdotPerformance in Canada (Toronto, Ontario)

[mikel]

Check with the retailer first, if they cant or wont, let me know

[xcv123]

Alright. And is there any difference between doing the tool reset and doing a force calibration update? Jon was suggesting trying that and I have access to the car and the tool right now. I've been trying to call for the past 15min and still on hold.

Do you think a forcing a cal update might work?

[mikel]

it did a cal update to start with, correct?

its worth a shot..

I have 2 guys at lunch right now, it may take a few minutes to get through.

[xcv123]

Yeah...it did a cal update the very first time I plugged it in. But not after the tool reset.

But I finally got through and spoke to Vas. Went through the procedure to do the Force Calibration Update. It did the cal update just fine...but still when I went write the tune, I got the same error. And Vas also agreed that there is probably an issue with the tool.

So I will contact the retailer to get a replacement.

I'll keep you posted.

Thanks.

[paulg10]

Hi I have a similar problem with my 300c 5.7 . Did you get any answers from diablo on how to fix the problem.

[mikel]

Hi I have a similar problem with my 300c 5.7 . Did you get any answers from diablo on how to fix the problem.

Please give us a call with the tool powered up in the vehicle.

Thanks

[xcv123]

I finally received my replacement inTune. When I first plugged it in, it detected my car fine (it didnt do a calibration update though? maybe cause it was already done by the previous tuner?) I got to the diablo tunes and selected the 91 Octane tune but I got the same failed to read pcm original backup error when it was writing. So I plugged it into my PC and did all the updates. When it was done, I plugged it back into my car, tried again (selected 91 Octane tune) and still got the same error. I decided to try again, but this time I selected a different tune (Diablo Tune)....and again I got the same error. I tried the 91 Octane tune again and it worked!!

It created the backup and wrote the tune to the car. After it was finished, I plugged the tuner back into my PC and checked the tunes folder and the files were there. So I dont know if the tries back and forth between the different tunes may have helped...or if I just got lucky. Just wanted to share my process that I used to get it to work...maybe it will help some other ppl having this issue. I will be leaving the tune on my car for a few days and then trying to load different tunes to see if I still run into the same issue.

Thanks Diablosport support for the help...hopefully this has resolved my issue. I will try writing a different tune to my car at another time to see if my problem is completely gone.

Just had a question...what is the "Diablo Tune" option? is that the same as 93 Octane tune? and if it is...what would happen if I put that on and still used 91 Octane fuel in my car? Would it damage the engine?