Cant get I2 to install to vehicle

Post here with any questions specific to the use of the i2 on Chrysler vehicles.

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majesticmotorsports
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Re: Cant get I2 to install to vehicle

Post by majesticmotorsports »

Is there an estimated time for the update to be posted? I need to be able to tell our customer an estimated date.....
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mikel
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Re: Cant get I2 to install to vehicle

Post by mikel »

attached here.
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Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
majesticmotorsports
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Re: Cant get I2 to install to vehicle

Post by majesticmotorsports »

the update has been installed and still can not get it to work on this vehicle. so whats next
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mikel
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Re: Cant get I2 to install to vehicle

Post by mikel »

please post the info.xml file and tell me if the behavior is any different now?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
majesticmotorsports
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Re: Cant get I2 to install to vehicle

Post by majesticmotorsports »

The behavior is the same it freezes after you click to use the tune.



<?xml version="1.0"?>

-<tool_info>

<registration updates="0" tool_oem="DIABLO_D" status="0" sn="1FSY7L14EO"/>


-<applications count="5">

<application rev="2t01ae" name="vehicle"/>

<application rev="missing" name="updater"/>

<application rev="2t01ac" name="gui"/>

<application rev="2t01ac" name="installer"/>

<application rev="2t01aa" name="logger"/>

</applications>


-<databases gui="2t01ac" vin="2r01fa" dtc="2r01a" dbnames="2r00">

<database pid="2r01cc" tune="2r00" mfr="DCX"/>

<database pid="2r01cf" mfr="FORD"/>

<database pid="2r01ba" mfr="GM"/>

</databases>

<last-connected vin="2D4GV582X5H117299" mfr="DCX" calid="04896405AQ"/>

<last-connected calid="04896395AFke0r0"/>

<licenses tuned="0" available="1"/>

<reg reg="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"/>

</tool_info>
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mikel
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Re: Cant get I2 to install to vehicle

Post by mikel »

please use the upload attachment option at the bottom to attacvh the file.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
majesticmotorsports
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Re: Cant get I2 to install to vehicle

Post by majesticmotorsports »

Alright here it is attached
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Re: Cant get I2 to install to vehicle

Post by majesticmotorsports »

Mike I posted the info file, still looking for resolution on this vehicle, Thanks
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mikel
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Re: Cant get I2 to install to vehicle

Post by mikel »

Lets reset the device, go to settings/advanced/tech support/advanced/registry reset, and type out the key and email it to me or post it here and wait on that screen for my reply please.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
majesticmotorsports
Posts: 43
Joined: Sun Dec 04, 2011 8:40 am
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Re: Cant get I2 to install to vehicle

Post by majesticmotorsports »

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0A86110A
7F61492E
CD684DD8
49078CAD
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mikel
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Re: Cant get I2 to install to vehicle

Post by mikel »

click next then neter this

2A4655D7E4E7BA278A8D

then OK and it will reset, and give it another shot.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
majesticmotorsports
Posts: 43
Joined: Sun Dec 04, 2011 8:40 am
Contact:

Re: Cant get I2 to install to vehicle

Post by majesticmotorsports »

It got unplugged on accident before I could enter code so heres new key



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DD619AE3
BF1F7407
26F4AD77
036BB3ED
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mikel
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Re: Cant get I2 to install to vehicle

Post by mikel »

56F315C46E920A9C4EA9
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
majesticmotorsports
Posts: 43
Joined: Sun Dec 04, 2011 8:40 am
Contact:

Re: Cant get I2 to install to vehicle

Post by majesticmotorsports »

alright says it completed reset, so ill have customer bring by the vehicle so I can try to flash it again, and ill report back
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Re: Cant get I2 to install to vehicle

Post by majesticmotorsports »

Still doesn't work customer drove to the shop and it still freezes when you try to flash a file after use tune. and cant even get it to read cels or anything it freezes up. So whats next
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