Intune Tcm support

Post questions or any issues with your inTune here.
adammannis
Posts: 6
Joined: Sat Apr 14, 2012 12:20 am

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Post by adammannis »

The more posts and more often we post the more likely this thread is stay on top. It needs to be archived off site for a possible false advertising class action suit in the future. My experience with the intone has been mediocre at this point and an upgrade to the trinity would be a welcomed appeasement but i don't see that happening, i bought my intone because they advertised TCM and multiple vehicle usage, neither of which are actually available. Has anyone looked to see what kind of complaints are on Consumer Reports?
rdss
Posts: 236
Joined: Wed Nov 16, 2011 2:12 am

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Post by rdss »

I think the majority of us have purchased the inTune for the TCM support and the possible addition of credits to tune multiple vehicles with it in the future. The only thing about the muli-tuning is they didn't pre-release the unit with promises of it shortly after release, TCM support they however did.
2010 GMC Sierra 5.3
K&N Aircharger
Blastin' Bob Muffler-back with Magnaflow
Diablo Sport inTune, Diablew tuned
BlackZ71Silverado
Posts: 288
Joined: Thu Jan 06, 2011 9:46 pm

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Post by BlackZ71Silverado »

rdss wrote:BlackZ71, I get it, I just keep asking and wondering if I will get a response. I dont even think Mikel checks this anymore. Either that or they have not gotten anywhere in the last 4 1/2 months.
I know you get it.....You are probably right about not getting anywhere.
2010 Silverado Ext.Cab 5.3L
MBRP exhaust
AirAid MIT AEM filter
Black bear Performance Tuned

2008 Silverado Ext. Cab 6.0L Vortec Max
GMPP exhaust
GMPP CAI
Black Bear Performance Tuned
rdss
Posts: 236
Joined: Wed Nov 16, 2011 2:12 am

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Post by rdss »

Unfortunately yes and sadely an honest answer would help. If the honest answer is it's complete and it's waiting on the "Big" update then an honest answer on that release would be great too. If they release TCM support I will stick with them, if they do not by December I am probably going to jump ship. A few weeks is one thing, if they meant a few years, that's another thing.

I have spent a lot of money on this in addition to custom tuning which cost more and it would all be a waste of Lew and my time to have to throw away a completely PERFECT custom tune.
2010 GMC Sierra 5.3
K&N Aircharger
Blastin' Bob Muffler-back with Magnaflow
Diablo Sport inTune, Diablew tuned
BlackZ71Silverado
Posts: 288
Joined: Thu Jan 06, 2011 9:46 pm

Post by BlackZ71Silverado »

BUMP.....................for ignoring this topic and not giving any honest updates. :normal:
2010 Silverado Ext.Cab 5.3L
MBRP exhaust
AirAid MIT AEM filter
Black bear Performance Tuned

2008 Silverado Ext. Cab 6.0L Vortec Max
GMPP exhaust
GMPP CAI
Black Bear Performance Tuned
rdss
Posts: 236
Joined: Wed Nov 16, 2011 2:12 am

Post by rdss »

I think the last update of we will get it when we get it is what have and all we will have until it releases.
2010 GMC Sierra 5.3
K&N Aircharger
Blastin' Bob Muffler-back with Magnaflow
Diablo Sport inTune, Diablew tuned
BlackZ71Silverado
Posts: 288
Joined: Thu Jan 06, 2011 9:46 pm

Post by BlackZ71Silverado »

rdss wrote:I think the last update of we will get it when we get it is what have and all we will have IF it ever releases.

^^^^^fixed.
2010 Silverado Ext.Cab 5.3L
MBRP exhaust
AirAid MIT AEM filter
Black bear Performance Tuned

2008 Silverado Ext. Cab 6.0L Vortec Max
GMPP exhaust
GMPP CAI
Black Bear Performance Tuned
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Satch606
Posts: 45
Joined: Fri Sep 16, 2011 6:02 pm

Post by Satch606 »

rdss
Posts: 236
Joined: Wed Nov 16, 2011 2:12 am

Post by rdss »

They only have 12 complaints against them....  I really do not think that will affect their business any if at all.  They still have one of, if not the best hand held tuner on the market.  I don't know of another tuner that will let you modify your stock tune, the canned tunes as well as custom tune your vehicle remotely and on top of that you can return it to stock before going in for service.  The TCM support issue sucks though and it would be honorable of them to keep us a little more informed as well as cheap upgrade program to the Trinity for us who really want TCM support and bought the inTune under the advertisement of TCM support being available for this product.

Mikel, any update on TCM support? Do you even check this thread anymore?
2010 GMC Sierra 5.3
K&N Aircharger
Blastin' Bob Muffler-back with Magnaflow
Diablo Sport inTune, Diablew tuned
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Post by mikel »

bbb is a joke. You offer to resolve every situation, yet they just close cases. Out of some 200,000+ tools, i think 12 complaints is to be accepted.

Half of those complaints are based on the retailer not wanting to refund an unhappy customer, which is not our issue, yet the BBB does not seem to give a flying poop.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
bigboyblue
Posts: 22
Joined: Tue Apr 27, 2010 11:11 pm

Post by bigboyblue »

The BBB is a scam.
The easiest way to get an A+ rating with them is to give them money and become and accredited member.
There was a big 60 minutes segment on them.
They try to scam business into giving them money.

now back to the TCM support.
rdss
Posts: 236
Joined: Wed Nov 16, 2011 2:12 am

Post by rdss »

I agree Mike, any new word? Has TCM made into beta testing yet? I noticed that the member that's a beta tester has stopped complaining about not having TCM support beta yet. Hopefully this is all that we are waiting on.
2010 GMC Sierra 5.3
K&N Aircharger
Blastin' Bob Muffler-back with Magnaflow
Diablo Sport inTune, Diablew tuned
BlackZ71Silverado
Posts: 288
Joined: Thu Jan 06, 2011 9:46 pm

Post by BlackZ71Silverado »

rdss wrote:I agree Mike, any new word? Has TCM made into beta testing yet? I noticed that the member that's a beta tester has stopped complaining about not having TCM support beta yet. Hopefully this is all that we are waiting on.
They stopped asking about it because they were threatened!
Were told they would NOT get it to test if they kept asking...Read back a little bit and you will see.
Great way to keep customers quiet, threaten them like a bunch of thugs!
LOL......gotta love it here!


Only 12 complaints on BBB.........so what nobody goes to them, they are a joke, they lie almost as much as DS lies (and that's more than they tell the truth for sure). Complain here and let the company know how unhappy you are with them.

You say the complaints were because they were not allowed to return the item... Imagine that, Diablo Sport doesn't let yo ureturn it either, they say "hang onto it it's coming"!
2010 Silverado Ext.Cab 5.3L
MBRP exhaust
AirAid MIT AEM filter
Black bear Performance Tuned

2008 Silverado Ext. Cab 6.0L Vortec Max
GMPP exhaust
GMPP CAI
Black Bear Performance Tuned
BlackZ71Silverado
Posts: 288
Joined: Thu Jan 06, 2011 9:46 pm

Post by BlackZ71Silverado »

BUMING one last time (probably)

Got threatened by "MikeL" of being banned..
2010 Silverado Ext.Cab 5.3L
MBRP exhaust
AirAid MIT AEM filter
Black bear Performance Tuned

2008 Silverado Ext. Cab 6.0L Vortec Max
GMPP exhaust
GMPP CAI
Black Bear Performance Tuned
rdss
Posts: 236
Joined: Wed Nov 16, 2011 2:12 am

Post by rdss »

BlackZ71, I'm pretty sure that's because you brought this problem into another thread.
2010 GMC Sierra 5.3
K&N Aircharger
Blastin' Bob Muffler-back with Magnaflow
Diablo Sport inTune, Diablew tuned
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