Will not save the original tune

[rattler]

Install the new update 9t04a, and noithing now I get a original tune not saved with a -14, any other suggestion.

[rattler]

jiffar, let me if the update you got works, the one I got and tried doesn't work and give me a -14 now. I think we hit a brick wall with this tuner, I hope I can return this and get a refund. I have a local guy here that say he can fix my problem with a new tuner, The only problem is a have one that does not work.

[mikel]

I just chased my engineer out in the parking lot to tell him what the new error message was.
He says the -14 now pinpoints exactly what the issue is, and he should be able to get a fix up Monday.

[rattler]

I'll be waiting.Thanks just sometimes it get frustrating you purchase a product it does not work and then your stuck with it. Hope monday isa better day.

[shawncrmr]

I guess Im a rare truck also ,I got my tuner today and Im having the same problem.......HELP!

[rattler]

shawncrmr,stay in touch maybe we can get some problem resloved. check back on monday that when the new update will be out and hopefuly it will work.

[rattler]

Ok Mike I will be wating for the new update. I know what a -10 means so what does a -14 mean, send the new update either to me at [email protected] or to my spouse address [email protected]. Hope we can get this problem resolved today, If not I need a ok to return for a refund.

[rattler]

Have we got the new update yet, still waiting

[mikel]

My guys are still looking into this.

Thanks

[rattler]

so what does the -14 mean

[mikel]

I'm not sure personally, my engineers are on that.

[mikel]

rattler, since I seem to have your attention, is it possible for you to go to the truck and do this:

options / trouble shooting / Test ODBII Connection
it will give you a couple of key cycles and a pass/fail to say whether the FEPS logic is working

Let me know what the result of this test is.

Thanks

[rattler]

test passed, so now what do we do, is it going to work or not

[rattler]

Did we find the problem or is a lost cause. Ben waiting a long time to get is resloved.

[jiffjar]

i have been away from my truck for the past few days....i did recive my up date but will need to get the wire to connect my computer to the tuner. i will let you know tomarrow if my up date worked or not...rattler let me know if they figure out the -14 or if your local guy can fix your problem...