7170 Upgrade?

jbeasts10 · Post by **jbeasts10** » Sun Nov 09, 2008 2:21 pm

Are we suppose to get any kind of comfirmation from the rma dept when our upgrade is done.Or will it just simply show up at my house when complete?

Vas@Diablosport · Post by **Vas@Diablosport** » Mon Nov 10, 2008 3:17 pm

You should just receive the tool back once completed.

jermort · Post by **jermort** » Mon Nov 10, 2008 3:51 pm

Vas@Diablosport wrote:You should just receive the tool back once completed.

Gosh, that doesn't sound encouraging at all.

Common guys, how about a little positive feedback. We're loyal owners and have chosen to stick with you guys by updating our Predators instead of going to another company! (there are a LOT of competitors out there)

I don't know, just seems like we're being treated as though we're not a valued customer.

just my 2 cents.

jammer

Post by **sohfast94** » Mon Nov 10, 2008 4:01 pm

That is not true at all... We value you guys as customers!! Every one of you, whether the ones that gripe just to do it or the ones that have a valid reason.... What's your RMA#?

jbeasts10 · Post by **jbeasts10** » Mon Nov 10, 2008 4:29 pm

Vas@Diablosport wrote:You should just receive the tool back once completed.

Thank You ,that is what I needed to know.

jermort · Post by **jermort** » Mon Nov 10, 2008 4:43 pm

sohfast94 wrote:That is not true at all... We value you guys as customers!! Every one of you, whether the ones that gripe just to do it or the ones that have a valid reason.... What's your RMA#?

Brian,

We're all anxious to get our predators back. Just seemed to be a RMA 'black hole'. Didn't want to be a 'complainer'!

Naturally, I don't have my RMA# at work, will post up this evening when I get home.

Thanks again for the feedback.

jammer

Post by **sohfast94** » Mon Nov 10, 2008 5:06 pm

No problem.. I don't really deal with that side of things although I'm sure I can find out something.

Post by **sohfast94** » Mon Nov 10, 2008 5:06 pm

jermort wrote:
sohfast94 wrote:That is not true at all... We value you guys as customers!! Every one of you, whether the ones that gripe just to do it or the ones that have a valid reason.... What's your RMA#?
Brian,

We're all anxious to get our predators back. Just seemed to be a RMA 'black hole'. Didn't want to be a 'complainer'!

Naturally, I don't have my RMA# at work, will post up this evening when I get home.

Thanks again for the feedback.

jammer

I wasn't implying that you were a complainer it was purely an example.

jermort · Post by **jermort** » Tue Nov 11, 2008 9:58 am

Brian, PM with RMA sent.

jammer

Thanks again, you've been a real help.

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