Stuck in Recovery mode

[glockman49]

Just bought a new unlocker kit and I3 for my 2021 Silverado. It unlocked the ECM after about an hour then showed in recovery mode. Came up saying it could not find the backup for a restore. I hooked up the Tranny for its unlock and it started again in recovery and would not allow it to unlock the Transmission. I figured I would unplug and restart from inside the truck again but It shows in recovery mode and says no backup found. I see several options under support but was afraid to try one without talking to support. Anyone ever run into this?