Trinity killed my car

o2compressor · Post by **o2compressor** » Thu Sep 10, 2009 12:12 pm

I plugged my Trinity for the first time in my 05 NSRT-4. I tried to mess with the rev limit a little bit just to see if it works and saved the tune but it wouldn't save. So the Trinity shuts off and restarts saying that the last tune couldn't be saved. And says to restore original backup so I click ok but it won't even do that!! Says some PCM:bootup string missing/vpp issue. Does anyone know what is going on? Now i'm stuck at home. I am on the stage 3 pcm. Please help!! I'm so screwed.

tony_phx · Post by **tony_phx** » Thu Sep 10, 2009 12:28 pm

Trinity's don't kill cars. People with Trinity's kill cars!

concoursd · Post by **concoursd** » Thu Sep 10, 2009 12:42 pm

you need to contact tech support by phone with the trinity hooked up to the car. 800-531-5484

o2compressor · Post by **o2compressor** » Thu Sep 10, 2009 12:57 pm

i did and they couldn't fix it. they told me to send my pcm and trinity to them.

concoursd · Post by **concoursd** » Thu Sep 10, 2009 1:03 pm

so they are already taking care of you then. good to hear.

o2compressor · Post by **o2compressor** » Thu Sep 17, 2009 3:15 pm

i sent my pcm and my trinity back to diablosport. they paid for next day air shipping and back. i shipped it off monday and just got it back today. everything works. seems to be no problems so far. i don't know what happened but its fixed for now. i believe it may have been the cable since a new cable was included.

Post by **mikel** » Thu Sep 17, 2009 3:15 pm

Yeah, looked like a cable issue.

rfoker · Post by **rfoker** » Thu Sep 17, 2009 3:25 pm

Goes to show these guys aren't dickin people around as others are trying to imply.

srt4bad · Post by **srt4bad** » Sat Sep 19, 2009 12:10 am

Its great to see a company standing behind there products!

gsjoe · Post by **gsjoe** » Sun Sep 20, 2009 6:52 pm

Don'tcha' just love that customer service you get from the guys at Diablo Sport?
gsjoe

johan · Post by **johan** » Sun Sep 20, 2009 8:54 pm

Meh, i heard that we suck...

fordomatic69 · Post by **fordomatic69** » Mon Sep 21, 2009 12:23 pm

johan wrote:Meh, i heard that we suck...

shuuuuuuuuuuu.... What's that sucking sound? Sounds like air rushing through a CAI into a...... a.... a throttle body? oh, Say it ain't so!! Oh the inhumanity of it all!!

LMAO

Doppleganger · Post by **Doppleganger** » Wed Sep 23, 2009 9:52 pm

that type of service makes the price of these units worth it. People forget about all the costs of the back-end support for these things, it's a lot more than just some hardware. I can guess that a Predator, mass produced, is fairly cheap to make, but the amount of time that goes into the tuning, and support of these items is the bulk of the purchase price. This makes me feel confident about buying a DS tuner.

Trinity killed my car

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