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U7192 Unable to Backup Original Tune b4 Installing Perf Tune

Posted: Sun Jan 10, 2010 6:48 pm
by HeadGasket
Predator #: U7192
Rev: 9r11
Hardware: Unknown

Vehicle: 06 Caddy Escalade ESV

I cannot install performance tune, since it fails twice trying to backup the original stock tune. I can however view vin# and live data from the truck's ECM. Anyone have any ideas? Is it possible the predator is defective?

Here is Cal Id's from truck

12587811AJ Ecm Software
12604557AB Eng Cal
12591427AU Eng Diag Cal
12591470AP Trans Cal
12591483AL Trans Diag Cal
12591500AR Fuel Cal
12591532AM Veh Sys Cal
12591573AK Veh Speed Cal

RE: U7192 Unable to Backup Original Tune b4 Installing Perf

Posted: Sun Jan 10, 2010 6:51 pm
by 06MonteSS
what are the error messages that the predator gives you on the screen?

Re: RE: U7192 Unable to Backup Original Tune b4 Installing P

Posted: Sun Jan 10, 2010 6:52 pm
by HeadGasket
06MonteSS wrote:what are the error messages that the predator gives you on the screen?
error 13,

RE: Re: RE: U7192 Unable to Backup Original Tune b4 Installi

Posted: Sun Jan 10, 2010 7:15 pm
by 06MonteSS
that's it?? doesn't say "unsupported vehicle"? or "not licensed for use with this vehicle" ?? heh, I have no idea then...

will have to wait for a diablo tech to chime in tomorrow...

sorry man...

Re: RE: Re: RE: U7192 Unable to Backup Original Tune b4 Inst

Posted: Sun Jan 10, 2010 7:36 pm
by HeadGasket
06MonteSS wrote:that's it?? doesn't say "unsupported vehicle"? or "not licensed for use with this vehicle" ?? heh, I have no idea then...

will have to wait for a diablo tech to chime in tomorrow...

sorry man...
sorry, i thought you meant the error code,

it says: "Format Fails", select to close. Then "Unable to Backup Original tune (-13)"

it tries again then: "Format Fails", select to close. Then "Unable to Backup Original tune (-13)"

it says unable to backup, vehicle may have performance tune already (which I know it doesn't!).... i Hope that helps, but i am afraid it doesnt look good :(

RE: Re: RE: Re: RE: U7192 Unable to Backup Original Tune b4

Posted: Fri Jan 22, 2010 12:03 pm
by HeadGasket
Update... I had to send it in for service, possibly bad memory chip. They received it 1-18-10. 30day timer begins...
bummer
-J

RE: Re: RE: Re: RE: U7192 Unable to Backup Original Tune b4

Posted: Wed Feb 17, 2010 1:14 pm
by HeadGasket
****Update****

Received this Monday:

Sorry for the delay, my technicians have your Predator and are trying to get it tested on a vehicle computer. I believe they are having some trouble with the PCM we have over there for testing. I will keep you posted on the status of this RMA and you will be emailed a tracking number as soon as its ready to be shipped back.
Thank you
Sincerely
Brian
****************************

Well at least they're still working on it...
Hopefully, I will have it back soon :)

RE: Re: RE: Re: RE: U7192 Unable to Backup Original Tune b4

Posted: Wed Mar 17, 2010 12:57 pm
by HeadGasket
****Another Update******

I still do not have my predator back... hopefully they are making some progress.

RE: Re: RE: Re: RE: U7192 Unable to Backup Original Tune b4

Posted: Thu Mar 25, 2010 8:58 am
by HeadGasket
******Final Update*********
They couldn't fix the problem so they sent me a brand new predator in the box.
Now, I am waiting on Monte to get me fixed up with a tune.
Thanks!
-J

On a side note I ordered a trinity for my jeep, it should be here today.

RE: Re: RE: Re: RE: U7192 Unable to Backup Original Tune b4

Posted: Thu Mar 25, 2010 9:13 am
by 06MonteSS
nice!!!

congrats!!

and i'll get to your stuff tonight after I get home from work, and get the first revision sent out to ya...

;)