Test Mode??

CSMALL · Post by **CSMALL** » Sun Apr 11, 2010 3:34 pm

Still having problems with my Trinity. The tool froze while programming my truck so I had to send it in. Got the Trinity back from you guys and now when I plug it in it says that it is in TEST MODE. The key and touchscreen test pass but OBDII and Analog Fail. When i try to plug the trinity in my computer and update it I am not able to do anything because it is still in test mode. What can i do??

Post by **mikel** » Mon Apr 12, 2010 10:45 am

CSMALL wrote:Still having problems with my Trinity. The tool froze while programming my truck so I had to send it in. Got the Trinity back from you guys and now when I plug it in it says that it is in TEST MODE. The key and touchscreen test pass but OBDII and Analog Fail. When i try to plug the trinity in my computer and update it I am not able to do anything because it is still in test mode. What can i do??

It was returned to you from rma in test mode?

What was the rma#?

CSMALL · Post by **CSMALL** » Mon Apr 12, 2010 2:08 pm

HarrisonZ wrote:How did you get it to pass the key test? When mine did that, I could figure out what the last 2 keys were.

Could it possibly be the two buttons that are on the right side of the screen that are vertical?

CSMALL · Post by **CSMALL** » Mon Apr 12, 2010 2:11 pm

I was not asked to fill out an RMA form. While programming my truck the module froze and would not recover. I had to send it in in order for them to fix it. Now that I have it back it will not let me get out of test mode or update it online. When i plug it into my truck it fails the OBII test.

Post by **mikel** » Mon Apr 12, 2010 3:19 pm

CSMALL wrote:
HarrisonZ wrote:How did you get it to pass the key test? When mine did that, I could figure out what the last 2 keys were.
Could it possibly be the two buttons that are on the right side of the screen that are vertical?

yes...

Post by **mikel** » Mon Apr 12, 2010 3:19 pm

CSMALL wrote:I was not asked to fill out an RMA form. While programming my truck the module froze and would not recover. I had to send it in in order for them to fix it. Now that I have it back it will not let me get out of test mode or update it online. When i plug it into my truck it fails the OBII test.

so, where did you send it?

who got the rma#?

I want to fix this for you asap, but need to know who sent it in.

Mike_Levy · Post by **Mike_Levy** » Thu Apr 29, 2010 2:57 pm

Don't feel dumb. I didn't notice them for months either. They just blend in so well.

Post by **mikel** » Mon May 10, 2010 10:01 am

The top one is a back button, or they can be used to click either of the two touch screen buttons on the right side of the screen.

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