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not supported
Posted: Fri Jun 04, 2010 9:15 am
by eric5540
U7164 2008 Ford F-550 6.4 powerstroke
this was working on my truck, engine light came on, dealer reflashed truck, now predator says tool unsupported!!
UNIT 1
8U7A-14C204-GD
UNIT2
8C3A-14C337-CA
I updated latest revision- still nothing!! what do i need to do???
RE: not supported
Posted: Fri Jun 04, 2010 12:54 pm
by eric5540
i waited 33 minutes on hold- saying to use this forum site- any idea when i can get a response?
RE: not supported
Posted: Sun Jun 06, 2010 7:31 am
by Alfanooos
try calling on monday ...
i am interested in your situation keep us updated with what they tell you..
RE: not supported
Posted: Sun Jun 06, 2010 8:57 am
by jtc1983
They don't monitor this forum on weekends. What they will tell you is to call in with the tool powered up so they can walk you through re-setting it. You will probably have to fax or email them a copy of the invoice from your dealer showing that they re flashed the truck. To avoid this later, restore the original backup to the truck before taking it to the dealer for anything. If you have a tune currently on the truck when they flash it, this will happen.
RE: not supported
Posted: Mon Jun 07, 2010 9:05 am
by eric5540
i installed the original backup in the truck before sending it to the dealer. i really need this to work again as we are pulling every day!!
RE: not supported
Posted: Mon Jun 07, 2010 12:10 pm
by mikel
what is the version on the Predator currently?
RE: not supported
Posted: Tue Jun 08, 2010 8:07 am
by eric5540
9r12a- the lates one- still says not supported!!
RE: not supported
Posted: Tue Jun 08, 2010 10:04 am
by mikel
OK, we'll work on getting this added asap.
RE: not supported
Posted: Thu Jun 17, 2010 11:38 am
by eric5540
any news yet??? this really sucks that i just bought this tuner and can't even use it!! please let me know when you think you might have some answers. thanks
RE: not supported
Posted: Fri Jun 18, 2010 9:25 am
by eric5540
did ford do a new reflash that you guys need to figure out? if it is going to be a while, i would like to return this so i can get one that works! please let me know. i know it is not your fault if ford keeps updating, but i need to at least hear something from you!
thanks.
RE: not supported
Posted: Fri Jun 25, 2010 10:56 am
by eric5540
any news yet????
RE: not supported
Posted: Fri Jun 25, 2010 11:12 am
by mikel
It may be a couple weeks yet to get this added.
RE: not supported
Posted: Tue Aug 03, 2010 7:25 am
by eric5540
this is ridiculous! it has been months since i can use this tuner for the 2008 f-550!! please let me know when i can actually use this again!!