2002 duramax predetor malfunction unknown error please help

[lasvegasguy]

mike im still waiting for a RMA number , you said you would need to reflash my pcm and the perdetor tool ,.. its been 2 weeks no response , ive emailed 4 times no response .... my truck is down ... is there a resolution . ?? you talked to the tech here in vegas you guys conversated ,,, your final words were to send in the trucks pcm and tool for a reflash .. i need a RMA number you said ... ive already spent a few bucks at the dealer to find out the deal. the tech told you he cant reflash the pcm with out a vin number . the vin number is in the predetor tool ... i really need some help .. thank you [/b]

[mikel]

Please fill out the rma request form under support here on the website and we'llemail you an rma# and the addy to ship it to.