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CustomerService
Posted: Fri Jan 07, 2011 2:03 pm
by LBZPWR
I have asked 4 or 5 times for a custom tune, and Mike ignores me, he also has ignored my email's. To every one reading this. I had to ask for the boss, to get a responce out of him. I hope your boss reads this and makes changes so other people can be helped.
RE: CustomerService
Posted: Fri Jan 07, 2011 3:46 pm
by mikel
My boss wil tell you, just as I did, that we can not offer custom tunes for EGR removal as per the EPA. I'm sorry you dont like the answer, but that is his decision to comply with federal law, in an effort to not be fined by the government.
As for the other tune you asked for, I clearly explained that what you were looking for was a new crom with an adjustable parameter, which is not something that can be added with a tune.
RE: CustomerService
Posted: Fri Jan 07, 2011 4:06 pm
by LBZPWR
I asked for a tune with more timing, and a little defuel on the shifts. You dense, or what? That stuff was in the past, I can see you have skipped over most of my posts.
RE: CustomerService
Posted: Fri Jan 07, 2011 9:37 pm
by bigdawg04
Got to agree. Wow a couple of years ago this place and the support was nothing but amazing, them times are gone gone gone

Posted: Sat Jan 08, 2011 2:51 pm
by skidoo
Your kidding me!
Re: RE: CustomerService
Posted: Mon Jan 10, 2011 11:42 am
by mikel
LBZPWR wrote:I asked for a tune with more timing, and a little defuel on the shifts. You dense, or what? That stuff was in the past, I can see you have skipped over most of my posts.
No sir, you clearly kept asking me for a tune with the adjustable parameters in it. You never once said ;all I am asking for is a little more timing'.
Re: RE: CustomerService
Posted: Mon Jan 10, 2011 2:38 pm
by LBZPWR
mikel wrote:LBZPWR wrote:I asked for a tune with more timing, and a little defuel on the shifts. You dense, or what? That stuff was in the past, I can see you have skipped over most of my posts.
No sir, you clearly kept asking me for a tune with the adjustable parameters in it. You never once said ;all I am asking for is a little more timing'.
Not once? Go to my thread " How can I get a new update" 2nd thread, posts 6 and 9 I ask for more timing and defuel. And both times you ignored me, and posted on that thread. And the email's, I can copy and paste those to on here, if you like?
RE: Re: RE: CustomerService
Posted: Fri Jan 21, 2011 6:46 am
by rydnhi4x4
LBZPWR, if your so unhappy with the support go spend the money on EFI Live and then you can do want ever you want.