Dataviewer crashes on new laptop win7

[autox]

I have been having this issue ever since I bought my new laptop...

It crashes just after the welcome screen comes on...

No, its not DEP as posted on another thread.

Any ideas?

Faulting application name: DataViewer.exe, version: 3.3.0.6, time stamp: 0x4c40bd98
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f
Exception code: 0xc0000005
Fault offset: 0x00009c7f
Faulting process id: 0x1318
Faulting application start time: 0x01cbc73901497e00
Faulting application path: C:\Program Files (x86)\DiabloSport\DataViewer 3.3\DataViewer.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: 43716024-332c-11e0-a943-ac81121e06fa

Tried the 3.3.0.7 and 8 versions... tried a 3.1.x.x version too...

Tried compatibility
Tried installing in compatibility.

[gizmodo]

I don't know what DEP is, but have you tried running as an administrator?

[jimb]

Are you running Win7 64?
Your allowing the VC++ 2005 redistributable to install?

[gizmodo]

It is definitely 64 bit.

[autox]

it is 64bit
6gb ram.. it does install the vc++ redist... i will try and see if its not installed to manually install it

[autox]

well.. that worked.. manually installing it.. i've installed dataviewer more than 10 times the other day in order to get it to work.. THought that was taken care of..

Thanks!!!!!!!!!

[autox]

Its crashing again... any ideas???

[autox]

Faulting application name: DataViewer.exe, version: 3.3.0.7, time stamp: 0x4cd83903
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f
Exception code: 0xc0000005
Fault offset: 0x00009c7f
Faulting process id: 0x13ac
Faulting application start time: 0x01cbced73af413cc
Faulting application path: C:\Program Files (x86)\DiabloSport\DataViewer 3.3\DataViewer.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: 857cadc7-3aca-11e0-9333-ac81121e06fa

[autox]

tried reinstalling visualc++redit no go.

[autox]

any help would be greatly appreciated!... need to tune a srt8 tonight!

[jimb]

The exception trace is showing a newer version of msvcrt.dll then the one with DV installer. Perhaps MSFT updated it for WIN7.
Post-up the file runtime.txt file found in "My Documents\DataViewer".

You can try re-downloading the vc++ 2005 runtime that's included in DV installer from here:
https://www.diablosport.com/beta/vcredist_x86.exe

But, this will require further investigation on Win7.

[autox]

Well.. i have done that.. and the x64...

Ended up being adobe flash the culprit... MARK THIS!

I uninstall all adobe flash players and it started right up!

[autox]

Now its not working again.. It looks like something is doing an update and it starts crashing again in the same module... I would love to get a fix for this once and for all...

Faulting application name: DataViewer.exe, version: 3.3.0.7, time stamp: 0x4cd83903
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f
Exception code: 0xc0000005
Fault offset: 0x00009c7f
Faulting process id: 0x1490
Faulting application start time: 0x01cbcfab9062fa04
Faulting application path: C:\Program Files (x86)\DiabloSport\DataViewer 3.3\DataViewer.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: d1afdd8f-3b9e-11e0-9279-b81b98ff1845

[jimb]

...
Post-up the file runtime.txt file found in "My Documents\DataViewer".

... But, this will require further investigation on Win7.

Also, in Win7 try Control Panel->Programs->"Run programs made for previous versions of Windoze".

Select Dataviewer 3.3 from the list. It should indicate Win7 will attempt to run DV in Windows XP (Service pack 2) mode. IF it fails, run Program compatibility mode applet again.

[autox]

ITS BLANK!

I have been trying to call diablosport to no avail... What is with this lack of support??????? i am NOT getting work done and loosing valuable time on my business...