I called Tech Support and was told that the Custom tune was no good after I pulled it from the vehicle, and had to be opened up in the CMR software, saved, then sent back to me.
I contacted the tuner, sent him the Original and Custom backups, and he said I dont need to to anything. Told me I had everything I needed, just to reload them. What the Heck is the truth???
Reading through posts, looks like I need someone to pull it up and save it for me....pleeeeze