File help needed

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paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

File help needed

Post by paul463 »

I have a '12 5.0. Just had Borla axle-backs installed a purchased a Trinity 1000 at the same time. I have downloaded all of the drivers and available files, but when I connect the trinity to the OBD, and try to enter my vehicle information, it asks if I want to download the file for the 2004-2011 Mustang.

I'm following the directions to the letter, but the Trinity doesn't seem to want to communicate with my car. Any suggestions or advice would be greatly appreciated.
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mikel
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RE: File help needed

Post by mikel »

Choose 2011 for now, thats fine.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

RE: File help needed

Post by paul463 »

I still receive an error. It will not accept 2011. I receive the "FPNA08" (or something real close to that) code. I was on the phone with Tech Support several times yesterday and they walked me through the troubleshooting, to no avail. I was told that a "e" version should be available by this Friday, because the "d" version did not work.
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mikel
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RE: File help needed

Post by mikel »

Oh, OK, it must be a newer calid, we'll get it added asap.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

RE: File help needed

Post by paul463 »

Any time frame on the new CalID?
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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RE: File help needed

Post by mikel »

I hear it should be ready this week ;)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

RE: File help needed

Post by paul463 »

Thank you. Picking up the Steeda CAI tomorrow.
paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

RE: File help needed

Post by paul463 »

What is the status of the new CalID for the '12 GT 5.0? I picked up the Steeda CAI yesterday and am sitting on $1,000.00 worth of equipment that I can't use until the new crom is configured.
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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RE: File help needed

Post by mikel »

I'm told I should see a update today, I will keep you guys posted.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

RE: File help needed

Post by paul463 »

Mike, sorry to be a PITA, but today is almost over. If it's not going to be today, I'll return the T-1000 tomorrow to Tire Discounters Performance and find a tuner that works with my car. Thanks
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mikel
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RE: File help needed

Post by mikel »

what was the full 7 digit calid?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

RE: File help needed

Post by paul463 »

FPDN0A3
paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

RE: File help needed

Post by paul463 »

FPDN0A3
paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

RE: File help needed

Post by paul463 »

FPDN0A3
paul463
Posts: 11
Joined: Sat Sep 17, 2011 1:36 pm

RE: File help needed

Post by paul463 »

Status check please......
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