new intune

xcountry · Post by **xcountry** » Mon Dec 26, 2011 10:38 am

Received my new intune for christmas, i registered it ok. Tried three different computers and all three are asking for a cd disk for drivers. It is telling me it cannot do anything else without these drivers. Anyone else have this problem?

BlackZ71Silverado · Post by **BlackZ71Silverado** » Mon Dec 26, 2011 3:54 pm

You can use it without being registered.

xcountry · Post by **xcountry** » Mon Dec 26, 2011 7:52 pm

Im having trouble with a -(5) error, registration is taken care of.

Oldsaltydog · Post by **Oldsaltydog** » Mon Dec 26, 2011 10:19 pm

What type vehicle.

BlackZ71Silverado · Post by **BlackZ71Silverado** » Mon Dec 26, 2011 10:21 pm

Sorry about that, I misread your initial post...................What specific drivers is it asking for. There was a topic on here about that exact error. Maybe you can find your answer there.

xcountry · Post by **xcountry** » Tue Dec 27, 2011 7:07 pm

2007 Dodge Ram 1500 5.7 hemi, ill look for the errors on here.

xcountry · Post by **xcountry** » Tue Dec 27, 2011 7:33 pm

2007 Dodge Ram 1500 5.7 hemi, ill look for the errors on here.

rdss · Post by **rdss** » Tue Dec 27, 2011 9:48 pm

Xcounrty, did you figure your problem out? The drivers are on the inTune itself, you shouldn't need a CD.

xcountry · Post by **xcountry** » Wed Dec 28, 2011 7:57 pm

I emailed tech support and they told the same thing about the drivers and to call them about the -(5)problem. I called was on hold for 50minutes got to listen to lots of music. Gave up after i turn the key on just like the instructions say the message pcm calibration update has been loaded it will now be installed- press continue. I press it and (-5) an error occured while initializing the calibration update. I think i'll send it back!

rdss · Post by **rdss** » Wed Dec 28, 2011 8:32 pm

One of the tech guys said they currently working on a fix for the error, I would give that a Little bit of time before sending it back, I have my tune installed and it is a new truck but I understand being frustrated with something not working like it should.

BlackZ71Silverado · Post by **BlackZ71Silverado** » Thu Dec 29, 2011 1:03 am

Give 'em some time to get it taken care of. This is a brand new tuner and there are going to be bugs. Don't give up on it yet.

Nolimitzr1 · Post by **Nolimitzr1** » Thu Dec 29, 2011 4:42 pm

Wow 50 minutes? I've had a guy on the line within a minute of calling tech support everytime. Remember its new and its frustrates us but these guys are proven over the years. Remember most people rant about trouble on forums and not so much about problem free experience so it may seem like its a problematic company or device. I have faith and three more weeks on my retailer return policy.

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