Trinity1000 "failed cut" software problem

Post any questions or comments about your Trinity for your GM car or gas truck here.

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Pmexpert
Posts: 30
Joined: Fri Jun 24, 2011 2:19 pm

Trinity1000 "failed cut" software problem

Post by Pmexpert »

Used trinity lot of times, but since few weeks I cannot upload or modify any tune(original or custom).
Algorithm:
Performance -> disclaimer(agree button) -> "failed cut" sign
Then pressing continue button and after words "wait a moment" trinity is reloading.
What happens and how could I upload factory tune now?
Alex
Attachments
First step
First step
IMAG0405.jpg (1.02 MiB) Viewed 3489 times
Second
Second
IMAG0406.jpg (880.64 KiB) Viewed 3489 times
Result...
Result...
IMAG0410.jpg (1.55 MiB) Viewed 3489 times
Third..
Third..
IMAG0408.jpg (1.73 MiB) Viewed 3489 times
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mikel
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Location: DiabloSport World Headquarters
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RE: Trinity1000 "failed cut" software problem

Post by mikel »

is there a tune in the vehicle currently?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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06MonteSS
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RE: Trinity1000 "failed cut" software problem

Post by 06MonteSS »

yes, he has a custom tune in the vehicle currently, which was done back in June 2011... so, the trinity WAS working fine/ok back then, heh...
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
Pmexpert
Posts: 30
Joined: Fri Jun 24, 2011 2:19 pm

RE: Trinity1000 "failed cut" software problem

Post by Pmexpert »

Exactly! Custom tune is inside. Last time it was loaded in November to change stock tune that was loaded before getting car to a dealer. Few weeks ago I found that forgot to turn the speed limit off, so decided to use programmer for that and found the problem...
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mikel
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RE: Trinity1000 "failed cut" software problem

Post by mikel »

whats the revision?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Pmexpert
Posts: 30
Joined: Fri Jun 24, 2011 2:19 pm

RE: Trinity1000 "failed cut" software problem

Post by Pmexpert »

Just to change iol and oil filter as far as i had 4% oil life remaining.
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Mike_Levy
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RE: Trinity1000 "failed cut" software problem

Post by Mike_Levy »

What revision is the TUNER on? ;)
Pmexpert
Posts: 30
Joined: Fri Jun 24, 2011 2:19 pm

Post by Pmexpert »

So the screen capture...
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Screen capture
Screen capture
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mikel
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Post by mikel »

give us a call with it powered up in the car, and we'll attempt to get it to restore.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Pmexpert
Posts: 30
Joined: Fri Jun 24, 2011 2:19 pm

Post by Pmexpert »

It's 00:27am here, so only tomorrow morning i can call you being inside the car )) if it is possible, you can pm me detailed instructions or use email for that. If it is not possible, will call you in 7-8 hours.
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06MonteSS
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Post by 06MonteSS »

dude, in 7-8 hours, there will be noone there... this is EASTERN TIME ZONE here in the U.S.

hours are 9am - 6pm eastern time, U.S.... you need to call in those hours..

so, you need to call when it's about 6pm - 3am your time.
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
Pmexpert
Posts: 30
Joined: Fri Jun 24, 2011 2:19 pm

Post by Pmexpert »

Thanks man for your help!)) so will call tomorrow
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