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how do i go about returning the trinity

Posted: Mon Jan 16, 2012 8:43 pm
by Ricardi
i am sure you remember me and i will be reciving the trinity tomorrow and i called the store i bought it from and they told me to talk to you...i dont want my 30 days to run out on your 30 day money back guarantee...so what do i do because i am scared to even plug the trinity in after all the problems before, to mention them...having no car for a week, paying 200 to get the dealer to unlock and relaern the alarm system....so what should i do now?????

RE: how do i go about returning the trinity

Posted: Tue Jan 17, 2012 11:21 am
by mikel
you have to contact the retailer to return the device, since you paid them....

Thanks

RE: how do i go about returning the trinity

Posted: Tue Jan 17, 2012 11:52 am
by Ricardi
I called them yesterday and they said to call u, so tell them they have to go by the 30 day money back guarantee

RE: how do i go about returning the trinity

Posted: Tue Jan 17, 2012 12:19 pm
by mikel
If they have any questions,,please ask them to contact our sales department.

Not sure why they would tell you to contact us, when you purchased it from them....?

RE: how do i go about returning the trinity

Posted: Wed Jan 18, 2012 12:16 am
by Ricardi
Just got tje trinity back and I dont really want to return it but I am so scared everything will mess up again.....