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Trinity unable to tune due to corrupt backup file?

Posted: Fri Feb 24, 2012 4:46 pm
by Vash1087
Trinity T1000.

2011 Corvette Grand Sport.

I am trying to load the Diablo tune but I get an error message saying that it was unable to write the tune due to a corrupt back-up file? Anyone know how to solve this? :(

RE: Trinity unable to tune due to corrupt backup file?

Posted: Fri Feb 24, 2012 5:32 pm
by Mike_Levy
Call in within the next half hour so they can reset everything. They close at 5:00EST today.

RE: Trinity unable to tune due to corrupt backup file?

Posted: Fri Feb 24, 2012 6:42 pm
by 06MonteSS
he already has a tune installed on the car too... so the original backup is not on the car...

will have to wait until Monday now when tech support is back in the office...

RE: Trinity unable to tune due to corrupt backup file?

Posted: Mon Feb 27, 2012 11:46 am
by Vash1087
Called tech support. They reset the Trinity and was able to put the stock tune back on. They informed me to update the tuner to the newest software. Issue resolved. Thanks for all your help. :D

RE: Trinity unable to tune due to corrupt backup file?

Posted: Mon Feb 27, 2012 12:40 pm
by mikel
woot.