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HELP ME PLEASE

Posted: Fri Mar 09, 2012 5:43 am
by tref
I from Russia, apologize in advance for my English. Prompt please not so long ago got intune Diablo sport for Chrysler 300C SRT8 6.1L 2009 year European.Connected, everything incorporates. Then connected the device to the computer, in the Tune folder saw 2 files. At the next connection to a car started to give out a mistake. Thus at me on a car the akkamuljator was discharged. Files of insertions were gone in itune! The logs and tune folders empty. The car is in any hanged condition, all bulbs on the panel are shone, mygig asks PIN code, the car isn't got start!

Posted: Fri Mar 09, 2012 8:56 am
by quimbo
I would try disconnecting your battery for a good 20 minutes. Did u backup your original factory tune? if u did just reinstall it.

Posted: Fri Mar 09, 2012 10:49 am
by mikel
please try giving us a call in the morning with the tool powered up in the car.

Posted: Sat Mar 10, 2012 12:54 am
by tref
the accumulator tried to disconnect. - doesn't help!
I will invite the friend which very well speaks on English for a call. on what phone number to call?

Posted: Sat Mar 10, 2012 12:57 am
by BlackZ71Silverado
"tref", Call the tech support number listed on the website.....

561-908-0040

Posted: Sat Mar 10, 2012 1:24 am
by Mike_Levy
Don't call until Monday, theres nobody there. 9AM-6:30PM Eastern time (GMT -5)

Posted: Thu Mar 15, 2012 12:35 pm
by quimbo
Has this problem been resolved

Posted: Fri Mar 16, 2012 9:32 am
by tref
quimbo wrote:Has this problem been resolved
The problem is partially solved. The car I delivered to the dealer Chrysler where have restored factory options and I have left service under the own steam.
inTune at connection writes the message "inTune is in recovery mode. Continue?"
I am afraid again the car will rise... How think - it is necessary to begin again? And whether will work inTune?

Posted: Fri Mar 16, 2012 9:35 am
by mikel
PLEASE do not do anything else until you can give us a call for a few minutes...

Posted: Sat Mar 24, 2012 5:43 am
by tref
mikel wrote:PLEASE do not do anything else until you can give us a call for a few minutes...
excuse for offtop
Mikel
there can be my letters to you don't reach through private message.
where I can send the electronic letter from the dealer with confirmation of my address to them?

Posted: Mon Mar 26, 2012 9:45 am
by mikel
email, [email protected]

Thanks