Force factory tune??

[GSPCharger]

I see this option on the InTune, but it is asking for a password? Anybody hahve this issue? Thanks..

[mikel]

you do not use that for anything, unless we ask you to go there over the phone and provide you with a key to get in

[GSPCharger]

Ok..thanks..

[GSPCharger]

you do not use that for anything, unless we ask you to go there over the phone and provide you with a key to get in

Mikel, when would you have to use that feature? My inTune has caused my car not to start and it won't load the factory tune back onto the car. Would that feature solve that issue?

[mikel]

Its used if the PCM is not responding, and the tool is not in recovery, is your tool in recovery mode?

[GSPCharger]

Yeah, its in recovery mode.. Never had an issue until the update.

[mikel]

have you called us yet to work through it?

[GSPCharger]

I called and I believe I spoke with John. He stated he needed the computer out of my car and the inTune to see of he could fix the problem.. I didn't understand why he needed my computer. I believe the problem is the inTune...

[GSPCharger]

TTT

[GSPCharger]

I called and I believe I spoke with John. He stated he needed the computer out of my car and the inTune to see of he could fix the problem.. I didn't understand why he needed my computer. I believe the problem is the inTune...

[mikel]

if the car does not start, and the tool will not recover it, then we would need the PCM to fix it.

[GSPCharger]

Ok.. Just wanted to know why.. What if I had the dealership flash the PCM, but sent you the inTune?

[mikel]

that will work too.

[GSPCharger]

Ok.. Thanks Mikel..