Diablosport Forums

itune freezes during start te red bar runs 3x then the next screen comes up and the process wheel goes around about half a loop and stops. it is not recognized by the computer yet. I have loaded a tune in the truck and the itune has been synced with the computer 3x before the intune froze i cannot get to a version number the intune is frozen

So, iit does not get to the main menu at all?

No freezes and can't do anything

Please fill out the rma request form on our website and I'll take care of it for you.

Thanks

Is there Any way of recovering data I need to recover my stock tune of I ever need to revert back or to take the vehicle to the dealer

is there anyone out there from diablo I havent heard from anyone in three days i filled out the RMA online and nothing. I hope the site is wrong and i dont get charged to get a new itune replaced I have owned it less than 30 days

the stock tune will be saved.
When did you fill out the rma request?

Larry, I knew this sounded familiar...I sent you a call tag on Monday morning, at like 11:20 AM, to have the tool sent here for repairs at no charge.

Please check your email, as I just resent it to [email protected]

Thanks

mike I got the resent tag I hope you understand I am concerned that the intune failed in the first two weeks and I am reading posts that this is a repeating issue my stock tune is in a frozen device approx how long will this process take

we'll get the tool here and fix it asap, and send it right back.

mike you have my intune tracking # 1Z4Y21A39068495120 any guess how long before you send it back and will i get notified when it ships

I dont have any shipping info, you can email [email protected] and they can tell you .


Thanks

i tried but no suprise no answer that seems to be the norm and not the exception with diablo send a question three times to get an answer

Hello diablo sport can someone help me?????????????? I HAD an intune and it froze, I got an RMA return authorization and a UPS Label , I sent the intune back to get it repaired. It was received by diablo sport On:
Monday, 04/02/2012 at 10:17 A.M. according to the UPS Tracking.

oh and by the way today is 04/09/2012 and I have heard zero from diablo sport

Ok now we are all up to speed can I get 1. an update on the status of my intune 2. A estimate of when it will be shipped back to me 3. A tracking number for my intune being returned to me

archer83 wrote:Hello diablo sport can someone help me?????????????? I HAD an intune and it froze, I got an RMA return authorization and a UPS Label , I sent the intune back to get it repaired. It was received by diablo sport On:
Monday, 04/02/2012 at 10:17 A.M. according to the UPS Tracking.

oh and by the way today is 04/09/2012 and I have heard zero from diablo sport

Ok now we are all up to speed can I get 1. an update on the status of my intune 2. A estimate of when it will be shipped back to me 3. A tracking number for my intune being returned to me

you should see a reply to the rmastatus email shortly.

Thanks