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inTune will not boot up

Posted: Wed Apr 11, 2012 8:14 am
by JJorrin
I have a new inTune that I'm trying to update for the first time. When I plug into the USB port, the device turns on and the red bar goes about 90% of the way and then stops. The Diablosport hard drive is not recognized by my machine. I'm running Windows XP.

Any assistance would be appreciated. Thanks.

RE: inTune will not boot up

Posted: Wed Apr 11, 2012 11:36 am
by mikel
please fill out the rma request form and we'll take care of it.

Thanks

Re: inTune will not boot up

Posted: Fri Aug 29, 2014 7:17 pm
by rednug1
JJorrin wrote:I have a new inTune that I'm trying to update for the first time. When I plug into the USB port, the device turns on and the red bar goes about 90% of the way and then stops. The Diablosport hard drive is not recognized by my machine. I'm running Windows XP.
Any assistance would be appreciated. Thanks.
Hello,

I just bought this vehicle (2010 Dodge Ram 1500, 5.7L). The guy tossed in the iTune to sweeten the deal. The deal just turned sour, but its not a deal breaker. I'm having a similar experience that the fella above mentioned - device boots up, red bar about 90% along the bottom, then just sits there; computer does not recognize or see device. How much will it cost for you guys to work your magic on this device and get it working? It's not married to any vehicle. If I can get this thing going fairly inexpensively that would be great. Thanks for your time

kevin

Re: inTune will not boot up

Posted: Tue Sep 02, 2014 10:18 am
by mikel
out of warranty/no receipt repairs are generally $99 + shipping.

Re: inTune will not boot up

Posted: Tue Sep 02, 2014 7:13 pm
by rednug1
Thank you for your reply. Do I need to get an RMA when sending it in?

Re: inTune will not boot up

Posted: Wed Sep 03, 2014 10:32 am
by mikel
yes, fill out the return form on our site under support