unable to find calibration update msg and error , pls help

[rockstarq8]

when i start intune cd driver and the app starts to check for internet for calibration updates , a msg appears unable to find calibration update please contact tech support for help , then a 2nd msg appears an error as occurred please unplug your intune and try again , i unluged it for so many times the same msg's appears, also i lost my car original tunning stock backup after the new update . but i got a copy of it stored in my my pc i'll send a copy to your support team e-mail to restore it , can you help about how to fix this problem , i've attached a pictures of the msg's when it appears .

i'll be waiting for your reply , thanks

[JonDiablosport]

what revision is your tool on now and what year make model vehicle do you have.

please go to settings/tool info/firmware to determine or post up your info.xml file.

[rockstarq8]

okay i checked my tool my revision is 1r01i
my car is camaro ss 2010 6.2L

i have posted my info xml file .
thanks

[mikel]

fixed via email

[autox]

FIx mine via email please!!!!!!!!!!!!!!!!!!!!!!!

[JonDiablosport]

FIx mine via email please!!!!!!!!!!!!!!!!!!!!!!!

need your info as well to fix.

[GXPLS4]

i need the same fix