Need Help!! got my itune yesterday for 08 vette

[wildbadbill]

and loaded diablo tune.Today I saw that TCM is available so I tried to restore my factory tune in order to set it on computer and download the update.When I hooked the unit up it started smelling like burned plastic,it said that it's in recovery mode and will back the factory tune in.But it can't,and the circle goes around.The vehicle runs but I think it has diablo tune.I tried to do the computer hook up but it fails to download the driver.There is intune file F that I'll try to post the pic of.

<tool_info>
<main full_version="InTune-1r01h 03/29/2012 12:07:10 PM" sw_rev="1r01h" svn="4210" />
<registration sn="CIF9E8D-1" status="0" />
<restore id="0" vin="1G1YY26W385127092" bc="3" />
<db mfr="GM" tune="1r01d" pid="1r01a" />
<db mfr="DCX" tune="1r01a" pid="1r01a" />
<db mfr="FORD" tune="1r01a" pid="1r01a" />
<system_db dtc="1r01a" vin="1r01a" info="1r01a" />
<license avail="1" tuned="1" />
<updates count="0" />
</tool_info>

[mikel]

please fill out the rma request form.

[wildbadbill]

I did fill out the rma,thanks.
mikel,do you think that my original tune can still be saved?

[mikel]

yup, you'll be fine.

[wildbadbill]

ok mikel,it's on the way for Monday delivery.Thanks a lot for your prompt response,shiit happens
BTW when it's sent back can the diablo tune be updeted to the TCM control version?

[wildbadbill]

mikel,any news there?
My in tune got there last Monday...thanks.

[mikel]

have you let it update?
Im not sure what the question is?

[wildbadbill]

mikel,I sent it back to you guys ,did fill up the rma.
So Diablo has it.

[wildbadbill]

ttt

[mikel]

so, your looking for a status update?

if so, please email [email protected] and provide the rma# and they'll provide you with an update.

Thanks

[wildbadbill]

well,it's been 2 weeks now,just got my in tune back from repair.
It boots ok,but then it doesn't recognize the VIN for either modify or reinstall stock tune.When I check the firrmware it says there is no data for any vehicle.I think the tool is basically empty?Also the version is 1o1 instead the new one.
What to do now?????

here is file on computer

<?xml version="1.0"?>
-<tool_info> <main svn="4574" sw_rev="1t01bond" full_version="InTune-1t01bond 05/10/2012 11:22:08 AM"/> <registration status="0" sn="CIF9E8D-1"/> <restore bc="0" vin="" id="0"/> <db mfr="GM"/> <db mfr="DCX"/> <db mfr="FORD"/> <license tuned="0" avail="1"/> <updates count="0"/> </tool_info>

[mikel]

well,it's been 2 weeks now,just got my in tune back from repair.
It boots ok,but then it doesn't recognize the VIN for either modify or reinstall stock tune.When I check the firrmware it says there is no data for any vehicle.I think the tool is basically empty?Also the version is 1o1 instead the new one.
What to do now?????

here is file on computer

<?xml version="1.0"?>
-<tool_info> <main svn="4574" sw_rev="1t01bond" full_version="InTune-1t01bond 05/10/2012 11:22:08 AM"/> <registration status="0" sn="CIF9E8D-1"/> <restore bc="0" vin="" id="0"/> <db mfr="GM"/> <db mfr="DCX"/> <db mfr="FORD"/> <license tuned="0" avail="1"/> <updates count="0"/> </tool_info>

please drag/drop the cd rom file to the intune drive first, let it reboot, then the 1r01i file to the intune drive, let it reboot, then it will download all of the needed files.

Thanks

[wildbadbill]

Mikel,I did the above-will try in the vehicle in the morning.
You do know that before it was sent for repair the diablo tune was in the car....

here is the file in it now,as I said will try in the morning.
What concerns me ,there is NO VIN # here.....FWIW


<?xml version="1.0"?>
-<tool_info> <main svn="4599" sw_rev="1r01i" full_version="InTune-1r01i 05/15/2012 10:38:04 AM"/> <registration status="0" sn="CIF9E8D-1"/> <restore bc="0" vin="" id="0"/> <db pid="1r01a" tune="1r01g" mfr="GM"/> <db pid="1r01a" tune="1r01b" mfr="DCX"/> <db pid="1r01a" tune="1r01c" mfr="FORD"/> <system_db vin="1r01a" info="1r01a" dtc="1r01a"/> <license tuned="0" avail="1"/> <updates count="0"/> </tool_info>

[wildbadbill]

big improvement mikel!
now the unit goes thru all the steps ,but when it tries to back up,it says that the vehicle has been tuned by diablo before-so basically I lost the stock tune!
2008 corvette base.
what we do now?

[mikel]

let it save that file, then email it to me please or post it here.

Thanks