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Intune frozen at startup screen

Posted: Tue Jun 12, 2012 10:17 pm
by overkill
As title says. Main menu loads but completely unresponsive.

I've had it connected to my PC for about 2 hours now to ensure it wasn't in the middle of updating etc.

If I open both the DiabloSport or removable disc folders, there's nothing within each folder.

Any suggestions?

RE: Intune frozen at startup screen

Posted: Wed Jun 13, 2012 9:51 am
by JonDiablosport
so you are never presented with an INTUNE drive on your my computer screen.
or it allows you to open the "removable disk folder" and nothing apears,. is that file name appearing only when the intune is plugged into a computer. and finally can you try to plug into another computer to see if the same results persist.

RE: Intune frozen at startup screen

Posted: Wed Jun 13, 2012 10:26 pm
by overkill
The drive does present itself. A screen comes up with removable disk and the tunes folder, but if I click on the tunes folder there's nothing in there. If I go back, the main folder is now blank.
If I right click on the drive names diablosport and select autoplay or start intune updater, it asks me what program to use to open with.
Meanwhile the Intune itself boots up but the screen freezes at tune/scan/settings, I can't scroll at all.
I haven't tried another computer but I have rebooted this one twice.

Posted: Fri Jun 15, 2012 3:57 pm
by overkill
TTT

Posted: Fri Jun 15, 2012 4:04 pm
by mikel
please post the info.xml file from the intune drive.

Thanks

Posted: Fri Jun 15, 2012 5:39 pm
by overkill
Cannot read from the source file or disk, it says.

Posted: Mon Jun 18, 2012 9:19 am
by overkill
If I try very fast, it almost allows me copy the xml file before it freezes. I can also press one of the tune/scan/settings buttons but it freezes by the time it gets to the next menu.

Posted: Mon Jun 18, 2012 9:33 am
by mikel
go ahead and fill out the rma and get it sent in, we'll fix it.

Re: Intune frozen at startup screen

Posted: Fri Oct 26, 2018 12:02 am
by ment0r06
I am haveing almost the same issue. I can see it on computer tried to see if it needed an update. didnt help any. It is frozen on main screen. Any help to fix this?

Re: Intune frozen at startup screen

Posted: Fri Oct 26, 2018 3:01 am
by ment0r06
ECM_12640535_Backup.grg
(67.64 KiB) Downloaded 497 times
here is info from computer I can get. It wonlt allow me to get the intune.exe to stay up. It looks for updates then errors then closes

Re: Intune frozen at startup screen

Posted: Fri Oct 26, 2018 3:05 am
by ment0r06
12175 is the error code

Re: Intune frozen at startup screen

Posted: Thu Nov 08, 2018 12:22 pm
by mikel
use the current update agent software to update the device.
http://fusionupdate.com/ignition/powert ... taller.exe

Re: Intune frozen at startup screen

Posted: Wed Nov 28, 2018 7:04 pm
by Bpope
I have the same downloaded additional license freeze screen