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First time use precautions!!!

Posted: Thu Sep 13, 2012 11:05 pm
by Erickson5006
When you get your new intune, DO NOT plug it into your vehicle!! Plug it into the computer and update it first(has to be registered). Diablo is selling out of date/glitchy intunes that will wipe your ECU and then be unable to rewrite a new program. I had to get my truck towed to the dealer today and have them reprogram my silverado after making this mistake. (not as simple of a product as advertised...) And when you update the intune, it will delete the saved backup of your original program.

Re: First time use precautions!!!

Posted: Thu Sep 13, 2012 11:40 pm
by Mike_Levy
They're selling units that are current when they leave the factory. They have no control of how long they sit on the distributers shelves.

Re: First time use precautions!!!

Posted: Fri Sep 14, 2012 12:21 am
by Erickson5006
P.S. there is an owners manual on the intune itself.

P.S. do not assume that Diablo dealers actually know how to use an intune....

Re: First time use precautions!!!

Posted: Fri Sep 14, 2012 9:22 am
by mikel
we have means of getting around the deleted backup after the update.

There is also a sticker on the USB cable that asks you to plug into a PC before attempting to use the tool, since we know they can sit in distribution for some time.

Thanks

Re: First time use precautions!!!

Posted: Fri Sep 14, 2012 8:18 pm
by BamaBoy
I plugged mine into my 2011 silverado straight out of the box and it worked great. I updated a day after and my stock tune stayed in as it should nothing was erased.

Re: First time use precautions!!!

Posted: Mon Sep 17, 2012 10:00 am
by Erickson5006
My intune was one of the first models and it had faulty software. We ordered 3 intunes from Keystone (june 2012, and august2012), and they all had faulty software. So check yours out before attempting to use it.