"This tool is not licensed for use with this vehicle"

Predator support for Ford diesel vehicles

Moderator: mikel

nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

"This tool is not licensed for use with this vehicle"

Post by nymn003 »

I just got my 99 f350 7.3 with a predator serial: 9007218 part:u7170 version: v.9r04( i think, my screen is scratch to hell and hard to read). I was having some issues with the truck and I was thinking it might be the tune so I set it back to stock. well it didn't help it actually ran worse. I tried to re install the tune and it said "This tool is not licensed for use with this vehicle" am i installing it wrong? or did I mess something up? first time using a Diablo
User avatar
mikel
Posts: 57846
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

did you try it in another vehicle at any point?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Nope. I literally tried to reinstall it in the same truck an hour after putting it back to stock
User avatar
mikel
Posts: 57846
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

options/show last tune written, what does it say?


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Original backup then I hit continue
Calid:Mx
Vin:
User avatar
mikel
Posts: 57846
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

please give us a call tomorrow with the tool powered up and we'll reset it for you.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

What info will I need when I call?
User avatar
mikel
Posts: 57846
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

just tell them Mike L told you to call to reset the tool ;)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Ok reset my tool with no problem. Thanks guys. Next question can or how do I change my tire size on it? Sorry if this a dumb question. Lol
User avatar
mikel
Posts: 57846
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

No can do.... :(

The 7.3 models do not support tire size changes, as thats done through the ABS module...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Ok I'm dumb but does that mean the truck can't be adjusted for tire size or just not with this tuner? Sorry
User avatar
mikel
Posts: 57846
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

right, the U7170 has no ability to modify the tire size on a 7.3

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Ok truck ran great drove around for about an hour and then let the truck sit(off) for about 2 hours an I just went to get in the truck I started, ran for like 10 sec then stalled out. Then it won't start up at all just crank.... Anything with the tune or probably somthing else with the truck????
User avatar
mikel
Posts: 57846
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

the tune cant change, so...it is 99% something with the truck itself.

Any codes?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Svt03lightning
Posts: 1
Joined: Mon Jan 06, 2014 8:01 pm

Re: "This tool is not licensed for use with this vehicle"

Post by Svt03lightning »

Im having the same problem ive been in the line for and hour now.. How i reset it??
Post Reply