2012 Ram BRICKED!

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Kane
Posts: 4
Joined: Fri Jan 25, 2013 7:39 pm

2012 Ram BRICKED!

Post by Kane »

I received my intune dcx last night and I put a canned Diablo tune in with no problems. I received a custom tune today that i tried to upload. It showed it uploading to 100% and then it showed said an error had happened. It put the device in restore mode and said it would need to load the original package. When i try to load the original package it fails to do so. I can't get past the key sequence and the loading doesn't get past 0%. I can't start my truck either. I've been on hold waiting for technical support on the phone for 1hr and 10minutes.

Please Help!

Kane
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06MonteSS
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Joined: Tue Jan 23, 2007 11:33 am
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Re: 2012 Ram BRICKED!

Post by 06MonteSS »

diablosport is closed man, you can hang up... 5:30pm eastern time on Fridays... will be back on Monday morning....
06MonteSS / DiabLew Tune
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: 2012 Ram BRICKED!

Post by mikel »

please post a copy of the info.xml file from the intune drive here, or email it to us at [email protected] please.

try disconnecting the battery.
if it does not start after reconnecting both cables, try letting the tool restore again.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Kane
Posts: 4
Joined: Fri Jan 25, 2013 7:39 pm

Re: 2012 Ram BRICKED!

Post by Kane »

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Kane
Posts: 4
Joined: Fri Jan 25, 2013 7:39 pm

Re: 2012 Ram BRICKED!

Post by Kane »

I tried disconnecting the battery for 30 min. Still the same thing. Won't load, won't start. :(
Kane
Posts: 4
Joined: Fri Jan 25, 2013 7:39 pm

Re: 2012 Ram BRICKED!

Post by Kane »

Any other suggestions?
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mikel
Posts: 58698
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: 2012 Ram BRICKED!

Post by mikel »

please give us a call with the tool powered up in the truck so we can check this out.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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