I received my intune dcx last night and I put a canned Diablo tune in with no problems. I received a custom tune today that i tried to upload. It showed it uploading to 100% and then it showed said an error had happened. It put the device in restore mode and said it would need to load the original package. When i try to load the original package it fails to do so. I can't get past the key sequence and the loading doesn't get past 0%. I can't start my truck either. I've been on hold waiting for technical support on the phone for 1hr and 10minutes.
Please Help!
Kane
2012 Ram BRICKED!
Re: 2012 Ram BRICKED!
diablosport is closed man, you can hang up... 5:30pm eastern time on Fridays... will be back on Monday morning....
06MonteSS / DiabLew Tune

2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net

2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
- mikel
- Posts: 58698
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 2012 Ram BRICKED!
please post a copy of the info.xml file from the intune drive here, or email it to us at [email protected] please.
try disconnecting the battery.
if it does not start after reconnecting both cables, try letting the tool restore again.
try disconnecting the battery.
if it does not start after reconnecting both cables, try letting the tool restore again.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: 2012 Ram BRICKED!
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Re: 2012 Ram BRICKED!
I tried disconnecting the battery for 30 min. Still the same thing. Won't load, won't start. 
- mikel
- Posts: 58698
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 2012 Ram BRICKED!
please give us a call with the tool powered up in the truck so we can check this out.
Thanks
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]