hellp me after update stuck in recovery mode

[gs123]

hello iam bader from saudi arabia sorry am average in English

my car dodge challenger srt8 2010
i have diablosport intune after update have problem when i connected the intune to the vehicle went to install calibration update. Got to 99%, and asked to do a key cycle. Key off, press green check mark. Fine. Key on (no dash lights came on btw when i turned key on), pressed green check mark. Tool tells me "an error occured loading calibration tune." Dash lights then come back on. Tool recycles and is in recovery mode. Wants to only write calibration tune at this point. Tried about 5-6 times and exact same results

intune now is stuck in recovery mode ..... the car failed to be tuned

[gs123]

mr. mikel

mr. 06MonteSS

Please HELP ME

[Ill_Born_SS]

Let it recover and when you try to install again LEAVE THE KEY in THE ON POSITION, just use the green check marks>

[gs123]

ty dear Ill_Born_SS i try before 1 hour 3 time but same problem

[mikel]

skipping the key cycle has resolved this for everyone...please try it again.

there is no hour to wait, just leave the key on and click the check marks, and it should finish...

[gs123]

skipping the key cycle has resolved this for everyone...please try it again.

there is no hour to wait, just leave the key on and click the check marks, and it should finish...

ty dear mikel for reply

i try skipping 3 time again but same problem dear mikel i record video see Please

video 1
http://youtu.be/ObqZkFjb9WI
=====
video2
http://youtu.be/0iB3ibm3R6s

[mikel]

please give us a call with the tool powered up in the vehicle.

[gs123]

please give us a call with the tool powered up in the vehicle.

sorry dear mikel what is tool powered

remember mr mikel i am not strong in english

[Ill_Born_SS]

Call them (diablosport) with the tool (inTune) booted up (powered up/running) and they will get you fixed up!

877 396 6614

[triplblk91conv]

Why is your door open when you are doing this?
I believe you turn everything off and sit in the car
door closed after plugging in to the OBDll connector.

Try that

Dan

[gs123]

ty dear Ill_Born_SS but Please, I do not speak English

[gs123]

Why is your door open when you are doing this?
I believe you turn everything off and sit in the car
door closed after plugging in to the OBDll connector.

Try that

Dan

many time ituned and door open all fine but the problem after update 1r03h

[Ill_Born_SS]

You are doing good English here typing, maybe you can be on the telephone and here at the same time!

[gs123]

You are doing good English here typing, maybe you can be on the telephone and here at the same time!

ty

I WRITING average but speaking and listening very bad

[gs123]

Thank you all
problem has been resolved