i need help

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tbull22
Posts: 5
Joined: Wed Apr 24, 2013 7:20 pm

i need help

Post by tbull22 »

hey I just bought the i1000 tuner and it wont work....I updated it on computer then tried again...I got as far as selecting octain then it started telling me to turn off then on a couple times...then just says cant read pcm or something...wut do I do???
HardChardger74
Posts: 6
Joined: Fri Apr 19, 2013 11:47 am

Re: i need help

Post by HardChardger74 »

What make and model?
I have an '08 dodge charger Daytona, and I had a similar thing happen...
The techs reset my tuner, and advised me to just skip the key cycle........ Just to hit the check mark to continue.
Worked for me.
tbull22
Posts: 5
Joined: Wed Apr 24, 2013 7:20 pm

Re: i need help

Post by tbull22 »

I have a 2011 dodge ram 5.7 hemi...it won't mess anything up?
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mikel
Posts: 58717
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: i need help

Post by mikel »

please give us a call with the tool powered up in the vehicle.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
tbull22
Posts: 5
Joined: Wed Apr 24, 2013 7:20 pm

Re: i need help

Post by tbull22 »

Ok will do....thanks
tbull22
Posts: 5
Joined: Wed Apr 24, 2013 7:20 pm

Re: i need help

Post by tbull22 »

While I've been waiting on yall to answer the phone I decided to try again and still had no luck..after it tells me to turn off and on my truck it then says failed to read pcm original backup...I've had this tuner for a week now and I would love to use it...anyone have any answers for me? Thanks
tbull22
Posts: 5
Joined: Wed Apr 24, 2013 7:20 pm

Re: i need help

Post by tbull22 »

Ok now I'm a little pissed off cuz when I called tech support they told me to take the tuner back so I tryed that and pep boys don't take back performance parts...so not only did I waist $400 I didn't even have the plessure of trying out a tuner for the first time...
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mikel
Posts: 58717
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: i need help

Post by mikel »

tbull22 wrote:Ok now I'm a little pissed off cuz when I called tech support they told me to take the tuner back so I tryed that and pep boys don't take back performance parts...so not only did I waist $400 I didn't even have the plessure of trying out a tuner for the first time...
they should take it back within 30 days...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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