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Customer's U7135 was stolen!

Posted: Tue Nov 20, 2007 12:29 pm
by southernhot
I have a local customer that had a U7135 on a 5.7L Charger. He went to the dealer and it was stolen! The vehicle still has the tune in it.

He wants to buy another one, but I'm pretty sure it will not work. What do we do now?

RE: Customer

Posted: Tue Nov 20, 2007 1:41 pm
by mikel
Hmmm...not sure if the car needs to be reflashed or not.
Lemme look into this, and I will let you know....

PS....whats he doing with the Predator in the car at the dealer? He was looking for trouble!

Thanks

Re: RE: Customer

Posted: Tue Nov 20, 2007 4:17 pm
by southernhot
mikel wrote: PS....whats he doing with the Predator in the car at the dealer? He was looking for trouble!

Thanks
I know! He has a family member that works there.

RE: Re: RE: Customer

Posted: Sun Nov 25, 2007 11:41 pm
by ExtremeSRT8
could he have the dealer reflash the pcm wiping out the diablo tune. then just send another unit?

just a thought

Posted: Mon Nov 26, 2007 11:51 am
by southernhot
Yep.... That is what he is going to do.

Posted: Thu Jan 10, 2008 11:46 am
by jaak
I'm curious if it worked... The StarScan may not want to flash it, if it thinks it has the current flash in there already.

Posted: Thu Jan 10, 2008 12:05 pm
by mikel
southernhot wrote:Yep.... That is what he is going to do.
Sorry I did not get back on this....
A reflash at the dealerr should fix everything up.

Thanks

Stolen U7135

Posted: Fri Jan 11, 2008 7:27 pm
by magnuman
Isn't the stolen U7135 now useless to whoever has it, because it has the true owner's VID and tune in it?? If the thief returns it to you guys, will you know it's stolen, and will you confiscate it, or reset it and return it to the thief? Just curious on how that all would work.

RE: Stolen U7135

Posted: Sat Jan 12, 2008 12:55 pm
by johnc
Yes, it will be useless. We will not unlock it without proof of purchase.