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$1300 for a new ECU after a failed program.
Posted: Thu Jun 06, 2013 6:49 pm
by rblbz
My u7186 predator failed to program a tune the other day and would not recover and the truck was dead. I towed it to the dealer and asked them to reprogram but they could not, and said that I required a new ecu. So I got a $1367 bill to get my truck going. ouch!
I thought these predators were safe enough that they would not actually screw up the ecu?
I'd like to maybe send in my predator and ecu for you guys to take a look and maybe you can figure something out that can improve your product so it does not happen to the next guy.
Do I really need to spend more money on an rma in order to just send this stuff to you?
Radek
Re: $1300 for a new ECU after a failed program.
Posted: Thu Jun 06, 2013 7:05 pm
by 06MonteSS
all predator's are dead and gone.. they were all discontinued over a year ago.. so there would be no update for 'em anyway...
Re: $1300 for a new ECU after a failed program.
Posted: Thu Jun 06, 2013 7:17 pm
by Mike_Levy
Did you call in before going to the dealer? They probably could have gotten it working without replacement. ECUs rarely need replacement these days. Price seems ridiculously high too. 3 hours to replace a PCM on a GM truck? No way in hell. Plus they charged you OVER MSRP for the ECU. That part number retails for $673.92. Can get it wholesale for $343.70 (plus $125 core charge).
That dealer is a crook. Definitely one to avoid in the future.
Thats like the $10k bill I just got for my X5Ms service. Thankfully BMW paid the bill, but like the dealer you dealt with, it was way more than it should have been.
Re: $1300 for a new ECU after a failed program.
Posted: Fri Jun 07, 2013 8:42 am
by mikel
Yeah, I am sure we could have fixed the PCM, dealers love to replace stuff and overcharge for it, i hate to hear this happened, but if anyone ever has an issue in the future, please let us know first!
Re: $1300 for a new ECU after a failed program.
Posted: Fri Jun 07, 2013 3:53 pm
by rblbz
Yeah I did call but it's my work truck so I can't have it be idle while I ship something away for a week to see if it could get fixed.
Not sure if the dealer is screwing me or the techs just dont know how to fix it.
So now I have this spare/non working ecu and I would like to have it recovered. I went to another dealer to see if they could do it, but they require for the ecu to be in the tuck to program/test it.
Can I buy some product that will allow me to recover and program something on this ecu?
Additionally the predator is now stuck in some recovery mode, and I can't connected to my new ecu.
How can I reset my predator so I can use it with my new ecu?
I really enjoyed my Diablosport stuff up to now, and maybe this was just a one off glitch so I would still like to have something that I can program my truck with.
thanks for the help
Re: $1300 for a new ECU after a failed program.
Posted: Fri Jun 07, 2013 4:40 pm
by Mike_Levy
Gotta call in anyway to have the unit reset. We've already seen the proof that the ECU was replaced, so resetting it should be a non-issue.