I have actually sent your info to one of our engineers, and have not heard back, i apologize for the delay. I will check back with him again.
Thanks
10 Ram 6.7 worried
Moderator: mikel
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 10 Ram 6.7 worried
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: 10 Ram 6.7 worried
Still waiting. What are these engineers part time or something? I think now I figured out why Diablo doesn't have any new diesel programmers on the market! It seems they they are clueless!
Re: 10 Ram 6.7 worried
Well I am sad to say that my experience with you product was bad but not as bad as how Diablo Sport handled it. I was contacted through an email and told to send a copy of my receipt and I would receive a label to send it back for a refund. No problem right? WRONG THAT WAS SEPTEMBER OF 2013!!!!!! Now my emails are all unanswered! $300 for a product that I can not even use on my truck! Thanks Diablo Sport! Your customer service is as bad as your product!!!!!
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 10 Ram 6.7 worried
Sir, who are you sending emails to?
Please tell me the email address you are sending them to so i can follow up, and forward me the chain you have been replying to at mlitsch @ diablosport.com please
Thanks
Please tell me the email address you are sending them to so i can follow up, and forward me the chain you have been replying to at mlitsch @ diablosport.com please
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: 10 Ram 6.7 worried
Well whats going on? My patience is running out!
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 10 Ram 6.7 worried
sorry, the owner of our company was out of town, just got back,.
please post or email me a copy of your proof of purchase receipt so I can get a refund going.
Thanks
please post or email me a copy of your proof of purchase receipt so I can get a refund going.
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com