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acquiring info

Posted: Thu Sep 05, 2013 10:28 am
by japzap33
Intune gets to acquiring veh. info and just hangs there. will not go any further just shows acquiring veh info
this is on 2002 mustang

Re: acquiring info

Posted: Thu Sep 05, 2013 10:33 am
by japzap33
Try on my desktop and still would not work. Desktop has been used before fore data logging trinity predator and intune.

Re: acquiring info

Posted: Thu Sep 05, 2013 10:41 am
by mikel
tool up to date?
what version of DV?

Re: acquiring info

Posted: Thu Sep 05, 2013 1:45 pm
by japzap33
Tool did auto update this morning and DV version is 3.09

Re: acquiring info

Posted: Thu Sep 05, 2013 4:15 pm
by japzap33
dv gets tool info it will not acquire vehicle info

thanks tom

Re: acquiring info

Posted: Thu Sep 05, 2013 4:33 pm
by garrett
japzap33 wrote:dv gets tool info it will not acquire vehicle info

thanks tom
Are you trying to playback the datalog that you recorded? If so, try saving the log, located in the logs folder on the intune drive, and open them in dataviewer.

Re: acquiring info

Posted: Fri Sep 06, 2013 1:55 pm
by japzap33
I had already done that and it would work with limited data but also would give message of critical error before being able to play. I really would like to beable to do live data log on laptop. I am loging on my genesis now it does fine just not able to download and view.