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2012 charger srt8 problems
Posted: Sun Oct 13, 2013 5:42 pm
by a_quez74
so I just bought a trinity tuner and I don't know how to update it. it doesn't have my car make or year on the tuner. Im a nubie so please help me
aaron
Re: 2012 charger srt8 problems
Posted: Mon Oct 14, 2013 11:09 am
by garrett
Download the DS Downloader from our website on the downloads page, then select "Update Tool" under express tune mode.
http://www.diablosport.com/downloads-updates?pid=2
Re: 2012 charger srt8 problems
Posted: Mon Oct 14, 2013 6:39 pm
by a_quez74
I did that but I don't have"update tool" as an option. it says send tune file to tool or get tune file from tool.
Re: 2012 charger srt8 problems
Posted: Tue Oct 15, 2013 9:01 am
by garrett
Sounds like you need to grab the corner and expand the window just a bit. i can assure you the option is there.
Re: 2012 charger srt8 problems
Posted: Tue Oct 15, 2013 8:04 pm
by a_quez74
got it. now it says something about containing the original back up file and it says I need a password from one of you guys
Re: 2012 charger srt8 problems
Posted: Wed Oct 16, 2013 12:48 pm
by mikel
you have to restore the stock tune before you can update the tool.
Re: 2012 charger srt8 problems
Posted: Wed Oct 16, 2013 5:53 pm
by a_quez74
It says that it's unmarried and there is no tune on it
Re: 2012 charger srt8 problems
Posted: Thu Oct 17, 2013 9:48 am
by garrett
if you hit options/troubleshooting/select the - at the very bottom, the tool will tell you what its married to.
Re: 2012 charger srt8 problems
Posted: Sun Oct 20, 2013 1:44 pm
by a_quez74
So I paid 400 for a trinity tuner that was married? Lol
Re: 2012 charger srt8 problems
Posted: Mon Oct 21, 2013 10:30 am
by garrett
Did you buy the tool new? when you hit the - what did it say?
Re: 2012 charger srt8 problems
Posted: Mon Oct 21, 2013 11:05 am
by a_quez74
I bought it from my friends brother who moved to Cali a few weeks ago. Across the country. It says it was used on a 2005-2012 gm car/truck. Is there any way I can unlock it?
Re: 2012 charger srt8 problems
Posted: Mon Oct 21, 2013 11:28 am
by garrett
If you do not have the ability to remove the tune from the married vehicle than yes we can unlock it. You will have to fill out the return authorization form on our site, located under the support.