Unable to update Intune

Post any issues or questions regarding the inTune auto updater application, or any PC related issues here.
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czycoot1318
Posts: 3
Joined: Wed Nov 06, 2013 8:04 pm

Unable to update Intune

Post by czycoot1318 »

I received my Intune yesterday and hooked it up to my 2013 Ram 1500. It told me it needed an update and to plug it into a computer with internet access. I did this with Windows 8 and it wouldn't auto install the updater. I then navigated to the CD-Rom drive and found the intune.exe program. I right clicked and went to run as administrator and I get the following message: "Attempted unsupported operation". I tried this several times and ultimately gave up thinking it was a computer/windows compatibility issue. I came to work this morning and attempted to update the intune on a Windows Vista computer and get the same error message. Somebody please help me with this.
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garrett
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Posts: 738
Joined: Thu Mar 28, 2013 11:26 am

Re: Unable to update Intune

Post by garrett »

Plug the tool into the computer, exit anything that may pop up. Go to the start menu on the computer, click on Computer. There will be a drive labeled “cdrom Diablosport” on the device. Right click and choose open. After it opens you will see a program labeled intune.exe. right click and choose run as administrator. The updater will open, and auto update.
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czycoot1318
Posts: 3
Joined: Wed Nov 06, 2013 8:04 pm

Re: Unable to update Intune

Post by czycoot1318 »

As I said in the original post, I have already done this and still am unable to start the intune program to get the updates.
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garrett
Site Admin
Posts: 738
Joined: Thu Mar 28, 2013 11:26 am

Re: Unable to update Intune

Post by garrett »

solved
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