Diablosport Forums

I have been having some trouble and wondering if anyone has had the same problems. When I select the monitoring screen on my Trinity and I try to proceed to a new page of gauges it will freeze up and will no longer let me do anything no matter what button I press.

I am having the same issues. So far the tech support has given me nothing that helps and I have wasted hours I'll never get back trying to figure it out! Hopefully it can be fixed soon or I'll return it, what a shame. I was so excited to finally get it.
My car is a 2013 Challenger 392 6 Speed if this helps.

winjake wrote:I am having the same issues. So far the tech support has given me nothing that helps and I have wasted hours I'll never get back trying to figure it out! Hopefully it can be fixed soon or I'll return it, what a shame. I was so excited to finally get it.
My car is a 2013 Challenger 392 6 Speed if this helps.

for now, simply removing the inj PW PID from the layouts should resolve it,.

hi

still the same issue with new release

Still having the same problems and the Trinity freezes very quickly during any attempt to adjust logging or monitoring. I am very displeased with the lack of effective answers from the representatives of Diablosport. It is clear that people have been having these problems for longer than myself, still without a solution.

Be honest if there is not a fix or if you don't know how to fix it.

winjake wrote:Still having the same problems and the Trinity freezes very quickly during any attempt to adjust logging or monitoring. I am very displeased with the lack of effective answers from the representatives of Diablosport. It is clear that people have been having these problems for longer than myself, still without a solution.

Be honest if there is not a fix or if you don't know how to fix it.

fix is already done, but there was a new bug where the tunes were missing, we'll have it sorted asap.

mikel wrote:

winjake wrote:Still having the same problems and the Trinity freezes very quickly during any attempt to adjust logging or monitoring. I am very displeased with the lack of effective answers from the representatives of Diablosport. It is clear that people have been having these problems for longer than myself, still without a solution.

Be honest if there is not a fix or if you don't know how to fix it.

fix is already done, but there was a new bug where the tunes were missing, we'll have it sorted asap.

I love it!, weird that others have the issue. I guess I wasn't the only retard hey Mike!
Love the support here. Took a few hundred people to complain before anything was done about the freezing. Looking forward to the "fix"

Any luck on this yet? Mine freezes on page 1 and 2 of the monitoring screen. Gets rather annoying.

Also having the same issue.

Doing on my Ram as well as my Charger!!

tech support told me by end of week and to watch website/forums but it is Friday and I see nothing...

Tech Support,

Will you please provide an update on how the issue will be resolved. I've emailed [email protected] numerous times and each individual has failed to provide me with details. I understand that there are many issues and I'm sure your team is very busy, however, "It will most likely be repaired" is not an acceptable response. I appologize for being curt, but I just want my expensive product to function as intended.

Thanks,

GHOSTCHARG3R wrote:Tech Support,

Will you please provide an update on how the issue will be resolved. I've emailed [email protected] numerous times and each individual has failed to provide me with details. I understand that there are many issues and I'm sure your team is very busy, however, "It will most likely be repaired" is not an acceptable response. I appologize for being curt, but I just want my expensive product to function as intended.

Thanks,

it will be handled like any software fix, we'll release a new version, you'll update, and it will be fixed

it will be handled like any software fix, we'll release a new version, you'll update, and it will be fixed

Thanks for your quick reply, Mike.
I guess my question is--what kind of timeframe can we expect for the new version to be released? I was told it would be out last week

I promise, we meant to have it last week. They are chasing a bug and should have it soon.