Product Registration Issue

[dechief4]

Connected the DCX to my PC. It loaded the drivers and appears to have updated itself. It presented the registration window and I entered my info. Never received the reg code (and still haven't). Got tired of waiting and unplugged the DCX, did the tuning - that seems to have gone OK - and then plugged the DCX back into my PC to see what the Intune app really did. However, each time I launch the app, the Registration web page pops up and when I enter my info, it tells me the unit is already registered (?) AND it locks up the Intune app itself (constant (Not Responding) message).

The unit itself reports:
FIRMWARE INFO
Application: 1r03u
DCX Tune Db: 1ro1l(*)
DCX PIB Db: 1r01a(*)
FORD PIB Db: 1r01b(*)
GM PIB Db: 1r01a(ok)
DTC Db: 1r01a(*)
VIN Db: 1r01c(ok)
Info Db: 1r01b(*)

TOOL STATUS:
Version: 1r03u
Born: 3/5/2014 01:13:00 pm
Serial No: K8Y5TE8-7
ToolType: DIABLODCX
Licensed: 1/1
VIN: ***********568512

Vehicle Info:
Error Message: Unable to determine VIN and calibration ID. Using last vehicle info.

Any ideas how to unscrew the product/software/registration?

Thanks!

[mikel]

I activated the registration for you, all set