Having trouble with installing tune. HELP PLEASE!

[brndawkins]

bought a intune dcx for my 2013 dodge avenger se 3.6 got it all updated and registered with my code from my email and I went to install diablo tune and it did the backup but then it came up pcm has been tuned before by a diablosport product. I bought this car brand new sept 2012. so I tried the 91 tune and it did the same thing but came up the vehicle is not supported contact diablosport. I have attached my info from the drive. id really appreciate any help

[dusterman]

Did you make sure to go thru the tuner itself and pick the options for 2011to 2014 dodge avenger /200 3.6

You have to make sure thw tuner knows what car your trying to tune before you plug it in the car.

[brndawkins]

Did you make sure to go thru the tuner itself and pick the options for 2011to 2014 dodge avenger /200 3.6

You have to make sure thw tuner knows what car your trying to tune before you plug it in the car.

Nothing ever came up for that. How can I go back and do so?

[red200s]

I think the only way to reset your tuner is to reset to stock and delete factory tune. As soon as I finished updates the tuner asked me for year, make, model, engine and tranny type of my car. If you did complete that step its probably your issue.

[brndawkins]

I think the only way to reset your tuner is to reset to stock and delete factory tune. As soon as I finished updates the tuner asked me for year, make, model, engine and tranny type of my car. If you did complete that step its probably your issue.

Yea they never came up. It won't let me restore vehicle to stock due to the fact that the tuner won't save my backup

[BRR]

Do you have the ability to have someone from your local dealership to flash your car back to stock?
On the Trinity in options, there is the option of forcing a tune/OEM restore, have you tried this?
Did the Trinity make a backup of your OEM software? Try copying the OE software to your PC, then ref lash the tuner for the DCX software, copy and paste the OE backup back to the proper folder and go from there....

[brndawkins]

Do you have the ability to have someone from your local dealership to flash your car back to stock?
On the Trinity in options, there is the option of forcing a tune/OEM restore, have you tried this?
Did the Trinity make a backup of your OEM software? Try copying the OE software to your PC, then ref lash the tuner for the DCX software, copy and paste the OE backup back to the proper folder and go from there....

the stock tune is currently on it. the intune dcx that I have wouldn't make a backup file. that's where I got stuck at