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inTune Freezes up

Posted: Fri Mar 28, 2014 6:25 pm
by 2012_z71
I just received my inTune today and I adjusted my Parameters. Drove the truck and it was fine. I wanted to adjust my parameters and now its freezing up. I tried to restore my vehicle and it is showing that ECU has no backup? Can someone help me with this please?

Re: inTune Freezes up

Posted: Sat Mar 29, 2014 2:14 pm
by 2012_z71
I registered the tool and I received an activation code. However, there was no box to enter the activation code. I have also cleared the updates and reinstalled it. Still has no luck. Any help will be greatly appreciated! Thanks!

Re: inTune Freezes up

Posted: Sat Mar 29, 2014 2:53 pm
by 06MonteSS
there is a box on the reg form that the auto-updater pops up where you need to put the code....

as for your other issue, you'll need to wait until monday when they are back in the office... Mon-Fri, 9am-6pm eastern time...

Re: inTune Freezes up

Posted: Sat Mar 29, 2014 5:00 pm
by 2012_z71
06MonteSS wrote:there is a box on the reg form that the auto-updater pops up where you need to put the code....

as for your other issue, you'll need to wait until monday when they are back in the office... Mon-Fri, 9am-6pm eastern time...
A box never popped up. It seems impossible to get a hold of these guys. Hopefully they can fix this issue soon. Thanks Lew! I just want it to work right so I can get a custom tune from you sir!

Re: inTune Freezes up

Posted: Mon Mar 31, 2014 12:07 pm
by mikel
please give us a call with the tool powered up in the vehicle so we can get you going.

Thanks