Calibration error when trying to up date

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jlock76
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Joined: Wed Apr 09, 2014 11:51 am

Calibration error when trying to up date

Post by jlock76 »

I've been trying to load the tune into my 2014 Dodge 2500, 5.7 lt, 6 speed and am receiving a request for calibration. When I plug the unit into the computer, I receive a calibration error.
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mikel
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Re: Calibration error when trying to up date

Post by mikel »

please post the info.xml file from the intune drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
jlock76
Posts: 6
Joined: Wed Apr 09, 2014 11:51 am

Re: Calibration error when trying to up date

Post by jlock76 »

Here you go
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mikel
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Re: Calibration error when trying to up date

Post by mikel »

unfortunately, you have the wrong tool there.
Its an I-1000-DCX, you need a normal I-1000 for the 04 model.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
jlock76
Posts: 6
Joined: Wed Apr 09, 2014 11:51 am

Re: Calibration error when trying to up date

Post by jlock76 »

I just purchased this unit and everything I'm reading called for the 1000-DCX. The truck is a 2014 model and the DCX is for 11+ Any other ideas
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Calibration error when trying to up date

Post by mikel »

sorry, I misread your initial post and saw 2004.

Let me look into this a bit further.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
jlock76
Posts: 6
Joined: Wed Apr 09, 2014 11:51 am

Re: Calibration error when trying to up date

Post by jlock76 »

Hi Mike, are you making any headway?
jlock76
Posts: 6
Joined: Wed Apr 09, 2014 11:51 am

Re: Calibration error when trying to up date

Post by jlock76 »

Hi guys, is there any update on this issue. I know your busy, just trying to get this unit running. Thanks
jlock76
Posts: 6
Joined: Wed Apr 09, 2014 11:51 am

Re: Calibration error when trying to up date

Post by jlock76 »

Hi Mike, should I look at returning this unit. Purchased on Feb.25 and doesn't look like we're getting anywhere on the calibration failure. Let me know what you think, I've been working with your tech support since the 7th of March. Thanks
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mikel
Posts: 58735
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Calibration error when trying to up date

Post by mikel »

this is in the works currently, should be very soon.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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