Cannot update, registration
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mustang46sc
- Posts: 3
- Joined: Thu May 08, 2014 1:33 am
Cannot update, registration
I am having a issue with the diablo sport Intune. when I plug it into my computer it recognizes the device, however other than being to view the files on the intune drive and shows a cd drive that has nothing in it, I cannot update. when I go into the tool status it shows the license as 0/1 so I am assuming that it needs to be registered before it will allow any updates.
- Attachments
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- info.xml
- (1.67 KiB) Downloaded 256 times
- mikel
- Posts: 58714
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Cannot update, registration
save this to the intune druive and it will register the tool.mustang46sc wrote:I am having a issue with the diablo sport Intune. when I plug it into my computer it recognizes the device, however other than being to view the files on the intune drive and shows a cd drive that has nothing in it, I cannot update. when I go into the tool status it shows the license as 0/1 so I am assuming that it needs to be registered before it will allow any updates.
you need the new dcx, ford, and gm databases.
- Attachments
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- registration.itf
- (859 Bytes) Downloaded 287 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
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mustang46sc
- Posts: 3
- Joined: Thu May 08, 2014 1:33 am
Re: Cannot update, registration
thanks, I copied the file into the main directory of the itunes drive, it loaded but still showing 0/1 registered and the file disappears on the drive. also tried the tuner on 6 different computers (4 windows XP, 2 Windows 7) and still cannot get the virtual CD drive to show anything on it. It always comes up as a empty drive. also in device manager it shows intune and cannot find a driver for the device.
here is the file again, not sure if anything has changed...
here is the file again, not sure if anything has changed...
- Attachments
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- info.xml
- (1.67 KiB) Downloaded 237 times
- mikel
- Posts: 58714
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Cannot update, registration
its registered now.
<registration sn="J27HA82-4" status="1" />
if you are trying to update on a pc load this to the intune, let it reboot, then updater should run.
<registration sn="J27HA82-4" status="1" />
if you are trying to update on a pc load this to the intune, let it reboot, then updater should run.
- Attachments
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- cdrom-1r01p.itf
- (5.39 MiB) Downloaded 285 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
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mustang46sc
- Posts: 3
- Joined: Thu May 08, 2014 1:33 am
Re: Cannot update, registration
Hey Mikel, thank you for all your help and very quick responses.
I still had no success getting the intune to do anything regarding updating. I exchanged it today at the place i purchased it at. The replacement intune cd loader and intune.exe loaded instantly and i was able to update and register it no problem.
I still had no success getting the intune to do anything regarding updating. I exchanged it today at the place i purchased it at. The replacement intune cd loader and intune.exe loaded instantly and i was able to update and register it no problem.
- mikel
- Posts: 58714
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Cannot update, registration
good deal, enjoy it.mustang46sc wrote:Hey Mikel, thank you for all your help and very quick responses.
I still had no success getting the intune to do anything regarding updating. I exchanged it today at the place i purchased it at. The replacement intune cd loader and intune.exe loaded instantly and i was able to update and register it no problem.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]