Cannot update, registration

Post any issues or questions regarding the inTune auto updater application, or any PC related issues here.
Post Reply
mustang46sc
Posts: 3
Joined: Thu May 08, 2014 1:33 am

Cannot update, registration

Post by mustang46sc »

I am having a issue with the diablo sport Intune. when I plug it into my computer it recognizes the device, however other than being to view the files on the intune drive and shows a cd drive that has nothing in it, I cannot update. when I go into the tool status it shows the license as 0/1 so I am assuming that it needs to be registered before it will allow any updates.
Attachments
info.xml
(1.67 KiB) Downloaded 256 times
User avatar
mikel
Posts: 58714
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Cannot update, registration

Post by mikel »

mustang46sc wrote:I am having a issue with the diablo sport Intune. when I plug it into my computer it recognizes the device, however other than being to view the files on the intune drive and shows a cd drive that has nothing in it, I cannot update. when I go into the tool status it shows the license as 0/1 so I am assuming that it needs to be registered before it will allow any updates.
save this to the intune druive and it will register the tool.

you need the new dcx, ford, and gm databases.
Attachments
registration.itf
(859 Bytes) Downloaded 287 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
mustang46sc
Posts: 3
Joined: Thu May 08, 2014 1:33 am

Re: Cannot update, registration

Post by mustang46sc »

thanks, I copied the file into the main directory of the itunes drive, it loaded but still showing 0/1 registered and the file disappears on the drive. also tried the tuner on 6 different computers (4 windows XP, 2 Windows 7) and still cannot get the virtual CD drive to show anything on it. It always comes up as a empty drive. also in device manager it shows intune and cannot find a driver for the device.

here is the file again, not sure if anything has changed...
Attachments
info.xml
(1.67 KiB) Downloaded 237 times
User avatar
mikel
Posts: 58714
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Cannot update, registration

Post by mikel »

its registered now.
<registration sn="J27HA82-4" status="1" />

if you are trying to update on a pc load this to the intune, let it reboot, then updater should run.
Attachments
cdrom-1r01p.itf
(5.39 MiB) Downloaded 285 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
mustang46sc
Posts: 3
Joined: Thu May 08, 2014 1:33 am

Re: Cannot update, registration

Post by mustang46sc »

Hey Mikel, thank you for all your help and very quick responses.

I still had no success getting the intune to do anything regarding updating. I exchanged it today at the place i purchased it at. The replacement intune cd loader and intune.exe loaded instantly and i was able to update and register it no problem.
User avatar
mikel
Posts: 58714
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Cannot update, registration

Post by mikel »

mustang46sc wrote:Hey Mikel, thank you for all your help and very quick responses.

I still had no success getting the intune to do anything regarding updating. I exchanged it today at the place i purchased it at. The replacement intune cd loader and intune.exe loaded instantly and i was able to update and register it no problem.
good deal, enjoy it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Post Reply

Return to “Auto Updater/PC related issues”