Please help my 2014 dodge challenger V8 5.7 wont start

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zader11
Posts: 6
Joined: Mon May 26, 2014 12:52 pm

Please help my 2014 dodge challenger V8 5.7 wont start

Post by zader11 »

Friday morning I reset my car back to the original settings following the instructions "how to restore your vehicle's stock factory settings" I had no issues can ran perfect to and back home. I plugged the device back into my car to tune my car with the diablo tune and I got the following message:
1. An error as occurred while performing original back up.

I tired again here are more mssg I received from your product:
1.I Tune is in recovery mode press yes to continue.
2. Last tune failed to install the original back up will now be restored to the vehicle I followed the steps but I keep getting the above message "1. An error as occurred while performing original back up."


My car will not start I have a 2014 dodge challenger V8 5.7 liter my fear I will have to take it to the dealer and have them flash the engine unsure what will happen please help asap.

I purchased your product from your dealer in hayward,ca
Nextgen Autosports 22104 Mission Blvd
Hayward, CA 94541 (510) 538-8088



My email address is [email protected]
Last edited by zader11 on Tue May 27, 2014 7:15 am, edited 2 times in total.
zader11
Posts: 6
Joined: Mon May 26, 2014 12:52 pm

Re: Please help my 2014 dodge challenger V8 5.7 wont start

Post by zader11 »

I updated the current soft ware I have tried several times and keep getting the same message.
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mikel
Posts: 58735
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Please help my 2014 dodge challenger V8 5.7 wont start

Post by mikel »

please give us a call with the tool powered up and we'll get you going.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
zader11
Posts: 6
Joined: Mon May 26, 2014 12:52 pm

Re: Please help my 2014 dodge challenger V8 5.7 wont start

Post by zader11 »

I sent all the files to Garrett I am waiting for a response its 1240PM my time here in cali.
ppearson2009
Posts: 2
Joined: Fri Oct 10, 2014 8:25 am

Re: Please help my 2014 dodge challenger V8 5.7 wont start

Post by ppearson2009 »

So i have a 2014 Charger Rt and i installed the Diablo tune thru the Intune DCX. It worked fine the first time i installed it but then i went in to make more modifications to the tune, which i was tracking you could do simply. When it said the tune was complete the car would not crank. How can I get my car to crank without me having to put it back to the stock tune because that is exactly what i had to do just to get it to crank again.


Contact me at [email protected]
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