Intune DCX Error *Please Help 2014 Dodge Durango R/T

[wikkid]

New Intune DCX

After installing updates i connected my intone to my car and said it may need a calibration update. i press the green check mark and pressed continue. it booted down and i plug back into my laptop. when it opens the software i am greater with a Error thats say the following

An Error has occurred pleas contact [email protected] using calibration id: 68172058AF Status: Error please contact tech support for help.


Application: 1r04d
DCX Tune Db: 1r01q
DCX PID Db: 1r01b
Ford PID Db: 1r01b
GM Pid Db:1r01a
DTC Db: 1ro1a
Vin Db: 1ro1e
Info Db: 1ro1b

All say Ok

Tool status

Version 1r04d
Born 8/15/2014
Serial No:K8XRSBD-7
Tool Type:Diablodcx
Licensed: 0/1

[mikel]

please post the info.xml file from the intune drive.

[wikkid]

<?xml version="1.0"?>

-<tool_info>

<main svn="7842" sw_rev="1r04d" full_version="InTune-1r04d 08/15/2014 12:04:06 PM"/>

<registration status="1" sn="K8XRSBD-7"/>

<cal_id CM1="68235600AB" PCM="68172058AF"/>

<restore bc="0" vin="1C4SDJCT6EC563004" id="0"/>

<system_db vin="1r01e" dtc="1r01a" info="1r01b"/>

<db pid="1r01b" tune="1r01q" mfr="DCX"/>

<db pid="1r01b" mfr="FORD"/>

<db pid="1r01a" mfr="GM"/>

<license tuned="0" avail="1"/>

<unsupported vin="1C4SDJCT6EC563004" oem="DCX" calid="68172058AF"/>

<updates count="6"/>

<oem tool_oem="DIABLODCX"/>

<reg reg="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"/>

</tool_info>

[mikel]

can you please attach the actual file?

[wikkid]

Here

[mikel]

Here

save this to the intune drive and the tool will import it, then you should be able to load it to the truck then load the tunes.

[wikkid]

ok Vasillv sent me a new image file for firmware to use as well. i loaded your file and will test this evening.

Thanks

[mikel]

working with 2 people is never the best idea, you need the update Vas sent.

Try to stick to one persons assistance at a time, or let the other know, before you get answers from both, that you are working with someone else please.

[wikkid]

sorry about that I'm doing what my tuner told me to do which he said email them and get a forum post going too.

ill just work with him on this. thanks for the help