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Please help Diablo predator problem

Posted: Fri Nov 28, 2014 5:43 pm
by Codyonn
I bought a 2001 7.3 f250 yesterday. It came with a Diablo predator and he said he has the tune set to tow mode. So I decided I waned to change the tune but every time I try to put a different tune or its original tune on the vehicle the device gives an error message that says "invalid license, the tune in this vehicle does not match the last tune written" please help

Re: Please help Diablo predator problem

Posted: Mon Dec 01, 2014 1:36 pm
by mikel
what is the version on the top line of the main menu?
Has it been to a dealer since he last loaded a tune?

Thanks

Re: Please help Diablo predator problem

Posted: Mon Dec 01, 2014 4:59 pm
by Codyonn
Predator v.7r19c
And no it has not.
Thank you for responding

Re: Please help Diablo predator problem

Posted: Mon Dec 01, 2014 5:16 pm
by mikel
what does the tool say for options/show last tune written?

Re: Please help Diablo predator problem

Posted: Mon Dec 01, 2014 5:22 pm
by Codyonn
DiabloSport Towing

Re: Please help Diablo predator problem

Posted: Mon Dec 01, 2014 6:43 pm
by Codyonn
What does that mean ? He said it he put it on towing

Re: Please help Diablo predator problem

Posted: Wed Dec 03, 2014 5:07 pm
by Codyonn
Can someone please respond?

Re: Please help Diablo predator problem

Posted: Wed Dec 03, 2014 5:11 pm
by mikel
give us a call with the tool powered up in the truck and we should be able to get it going.

Re: Please help Diablo predator problem

Posted: Wed Dec 03, 2014 5:18 pm
by Codyonn
I call the number on your signature but it asks for an extension number ? What is that ? I tried your name but it dosnt work

Re: Please help Diablo predator problem

Posted: Wed Dec 03, 2014 5:26 pm
by mikel
x1 for tech support.